BuddyPress

the upload is fine, but when using default crop selection, final image is different

both group avatar and user avatar same problem

user select file and upload, avatar is fine so user don’t move crop box, click on crop image and then it shows up as different final selection

[wordpress3+buddypress1.2.5.2]

same problem here. any ideas?

me too… don’t even get the crop tool… just a preselected crop of the uploaded image… which often isn’t very attractive

Same here http://blog.davidhthomas.net unable to crop avatar in bp profile.

@intimez
Saw your ticket on Trac. Can you give some more info on your setup? What kind of file (jpeg, gif, png, etc)? PHP version? Windows or Linux server? Browser/browser version? There is what seems to be a similar/related report of this issue here (http://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/ie8-cant-crop-avatar-last-step-of-registration-for-buddypress-1-2-5/) using IE8.

@cnorris23

Unrelated issue I think

linux, php 5.2.11, apache 2.2.14, mysql 5.0.91-community
tested under chrome and firefox

Mine is not about can’t crop, it’s the crop selection. Moving crop selection work ok.

Before: http://img149.imageshack.us/img149/7670/bpcrop1.png
After: http://img196.imageshack.us/img196/6986/bpcrop2.png

How can I include picture to trac?

@intimez thanks for the info. What version of Chrome and Firefox are you using?

I said possible related, because who knows exactly what “can’t crop” means. It could mean they are completely unable to crop, or it could mean that it’s the same issue as you. That’s why it’s always good to give as much detail as possible. I am however inclined to agree with you since you’re having the issue on Chrome and Firefox.

As far as posting images on Trac, you just click the add attachment button. Make sure you fill in the “Description” box when adding an image so people know what they’re about to see.

From your images, it looks like you were uploading a transparent gif or png. Is this correct? If so, which one? If it’s a png file, is it 8-bit, or 24-bit? Would you mind posting, for download/testing, the actual image you used where you got the error. Along with this, do you get the error on every image you try, or was it just that particular image? I know that’s a lot of questions, but they help.

@cnorris23

Understood and trying to provide as much info as you need to get this issue addressed so one less ticket. chrome is 6.0.458.1 dev and firefox is 3.5.9
attached image of a different one in trac
happens on every picture uploaded
i finish two new installs with same problem

Also having problem can’t replace avatars and can’t crop http://www.pandragon.com Also no new emails on registering are being sent out and password reset not being sent out :/

Also http://buddypress.org/community/members/pandragon/profile/change-avatar/ not working lol

It seems odd that the select tool to choose crop area still does not show at all. When I installed BP, it worked. I just tried deactivating all BP plugins, and even with just the base BPplugin, the select tool fro group avatar does not show, so unable to select crop area.

http://blog.davidhthomas.net

I think this may have occurred with the latest BP update, since I know it worked a week ago.

Thanks,
David

The default crop results in a final image that is different from default crop area shown.
Moving the crop handle even slightly results in proper cropping.
This is confirmed to occur in all browsers in all congurations in all fresh installs of fresh WP 3 and fresh latest downloadable BP 1.2.5.2.

Any suggestions on what to do? we have tried this on all versions of the top 3 browsers, different size of images, file types, etc and cannot update.
We get an error on page when attempting to do so.
This started happening about a week ago for us as well. When the image is uploaded there is a box that appears with resizing handles, and disappears as soon as you click on it. Very frustrating for our 225 members for our new site we just launched using buddypress

here are the details:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sun, 18 Jul 2010 02:17:29 UTC

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Furthermore, we just updated the version today and it was having the same issue on the old version

Hey guys,

i am using Jukt micronics theme downloaded from BuddyPress webiste and avatar crop after upload works in all browsers except IE8. It’s strange that it works in IE7, but not working in IE8.

When i upload the photo it gives me this error:
Message: ‘document.documentElement’ is null or not an object
Line: 153
Char: 486
Code: 0
URI: http://www.teledruzenje.com/wp-includes/js/jquery/jquery.js?ver=1.4.2

I didn’t upgrade BP to 1.2.5.2. Does this problem occur in new version too?

It would nice if somebody would give some hint to us what to do to solve this strange problem.

Cheers