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Group + Forum Directory not accepting new topics or docs (18 posts)

Started 3 months, 4 weeks ago by: fswebdesign

  • Profile picture of fswebdesign fswebdesign said 3 months, 4 weeks ago:

    Hi,

    We are in the closing stages of completing a client site but there is one remaining puzzle.

    Although we have the forum set up correctly (at least as far as we know) we are getting an error message when trying to add a topic to a group.
    See screenshot: http://firststopwebdesign.org.uk/wp-content/uploads/2012/01/Directory-Newtown-Neighbourhood-Forum.png

    Any suggestions / signposts please?
    Thanks

  • Profile picture of dcavins dcavins said 3 months, 4 weeks ago:

    Make sure bbconfig.php has the correct database info in it (that file must be in the root of the web space). I had the same problem when moving from local testing to an actual server.

  • Profile picture of fswebdesign fswebdesign said 3 months, 3 weeks ago:

    Hi dcavins

    Thanks, but how do we check that bbconfig.php has the correct database info?
    Is there a previous posting that explains the steps?

    Cheers

  • Profile picture of fswebdesign fswebdesign said 3 months, 3 weeks ago:

    We have looked at various posts in the help forums but they were either unresolved or written in technical terms we could not understand.

  • Profile picture of @mercime @mercime said 3 months, 3 weeks ago:

    Find bb-config.php file in your server, usually where you will find wp-config.php file

    Open it up and double-check database information is correct. Basically, should be the same database info in your wp-config.php file.

    If database info is correct, did you enable your Group’s Forum? http://codex.buddypress.org/getting-started/installing-group-and-sitewide-forums/4/#forums-faqs

  • Profile picture of clubugly ClubUgly said 3 months, 3 weeks ago:

    I get the same… I’ve checked my bb-config and followed the directions in the link. I have deleted the database and deleted the config file to start from scratch but get the same results.

  • Profile picture of fswebdesign fswebdesign said 3 months, 1 week ago:

    Hi @mercime,

    Having difficulty finding the wp-config.php file in the server.
    Looked in all the folders under wp-admin & wp-content and can’t see a wp-config.php file.

    We have enabled the Group Forum and have the forum set up correctly in BuddyPress.

    Any further tips please?

    ps: Cannot open a new ticket in our development tracker – it won’t let me in with login requested!

  • Profile picture of @mercime @mercime said 3 months, 1 week ago:

    @fswd wp-config.php along with bb-config.php (group forums installed) should be at the root of where you installed WP/BP.
    e.g. Installed WP/BP
    - at http://www.yoursite.com/ then wp- and bb-config.php at http://www.yoursite.com/wp-config.php
    - at http://buddypress.yoursite.com then at http://subdomain.yoursite.com/wp-config.php
    - at http://www.yoursite.com/buddypress/ then at http://www.yoursite.com/buddypress/wp-config.php

  • Profile picture of fswebdesign fswebdesign said 3 months, 1 week ago:

    @mercime Ok, we’re getting there! We are relative novices at this.
    (might also be useful for @clubugly)

    We have copied the contents of wp-config.php + bb-config.php via FTP
    See it here: [deleted]

    Are you suggesting we copy the contents of wp-config.php and overwrite the contents of bb-config.php?

    Thanks

  • Profile picture of @mercime @mercime said 3 months, 1 week ago:

    == Are you suggesting we copy the contents of wp-config.php and overwrite the contents of bb-config.php? ==

    Not at all.

    What I’m saying is that the DB info in wp-config.php should be the same as the DB info in the generated bb-config.php file which you would see if the installation of the group forums was successful. Double-check your database if 7 yourPrefix_bb_… tables were generated, though I doubt it at this point.

    What you can do is delete the incomplete bb-config.php file you have in server. Then go to dashboard menu BuddyPress > Forums and re-run installation of Group Forums.

  • Profile picture of fswebdesign fswebdesign said 3 months, 1 week ago:

    @mercime The DB files on the server match now.
    We have un-installed and re-installed bp Forums for Groups but no change yet.

    Perhaps the DB changes take a while to kick in? We’ll check again tomorrow and let you know.

  • Profile picture of fswebdesign fswebdesign said 3 months, 1 week ago:

    @mercime Still no joy with this I’m afraid.
    Just tried adding a new forum topic and the same error appears.

    We are at a loss :-(

  • Profile picture of @mercime @mercime said 3 months, 1 week ago:

    @fswd you mentioned that you set up the forum correctly (in your first post), did you enable forums for each group in e.g. GroupName > Admin ? http://codex.buddypress.org/getting-started/installing-group-and-sitewide-forums/4/#forums-faqs

  • Profile picture of fswebdesign fswebdesign said 2 months, 4 weeks ago:

    @mercime Yes we enabled forums for each group in the original setup and have re-checked these are correct now. Still no joy!

  • Profile picture of fswebdesign fswebdesign said 1 month, 2 weeks ago:

    We still have no resolution of this problem. Can anyone advise further please?