[Glenn Kilpatrick]

Hi guys, today I installed the template pack. Instantly I was met by a white screen which appears on every page of the site. I cant access the plugins section to remove it, and even wp-admin page is a white screen.

Suggestions on how to proceed would be appreciated.

[Hugo Ashmore]

Covered quite often on the support form; standard answer is to rename the plugin via FTP or SSH , this will force deactivate the plugin and should allow you access again. Likely reason for this happening? Too low a PHP script memory limit.

[LPH2005]

As hnla suggested, the topic is covered extensively on these forums. You can try a search using, ‘white screen’ (https://buddypress.org/search/?f=white+screen)

Before going too far, you might try to increase the php memory limit via the wp-config.php file first. If your host allows it, you can also change the setting in the .htaccess.

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

[Glenn Kilpatrick]

Thanks for your help guys. Its always nice to get a useful answer as I often struggle finding the right topics through search.

[LPH2005]

@whitbyglennk – been there many times because sometimes it is just the word choices for finding the threads

[@mercime]

@whitbyglennk if you have BP 1.2.6 installed, there’s some conflict with BP Template Pack https://wordpress.org/extend/plugins/bp-template-pack/. Check out @hotforwords‘ BP Template Pack “fix/upgrade” in this thread https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/buddypress-template-pack-and-buddypress-1-2-6-things-break-but-i-have-a-solution