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Support: Installing BuddyPress

Problems with getting it running.

Blank page after install Buddypress 1.1.2 (37 posts)

Started 2 years, 6 months ago by: kkemenczy

  • Hi All,

    I have tried to install BP 1.1.2 on WPMU 2.8.5.2 clean install.
    After activate BP the blank screen appears. I have tried several reinstall without any luck.

    This is a Hungarian internet provider and here is the phpinfo: http://openscope.org/phpinfo

    thanks in advance your help
    kalman

  • Profile picture of Brajesh Singh Brajesh Singh said 2 years, 6 months ago:

    have you copied the buddypress themes to themes folder and activated default theme.
    Does your wpmu works before activating the buddypress.

    Please have a look here
    http://buddypress.org/forums/topic/when-asking-for-support
    and provide more details.

  • 1. Which version of WPMU are you running?
    2.8.5.2

    2. Did you install WPMU as a directory or subdomain install?
    as a directory

    3. If a directory install, is it in root or in a subdirectory?
    subdirectory

    4. Did you upgraded from a previous version of WPMU? If so, from which version?
    No, this is a clean install,

    5. Was WPMU functioning properly before installing/upgrading BuddyPress?
    yes, and it will work again if I remove the BP from plugin directory

    6. Which version of BuddyPress (BP) are you running?
    1.1.2

    7. Did you upgraded from a previous version of BP? If so, from which version?
    No, this is a clean install

    8. Do you have any plugins other than BuddyPress installed and activated?
    this is the first plugin in the system.

    9. Are you using the standard BuddyPress themes or customized themes?
    standard

    10. Have you modified the core files in any way?
    no

    11. Do you have any custom functions in bp-custom.php?
    no

    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?
    no

    13. Please provide a list of any errors in your server’s log files.
    when the plugin activated the blank page appears and firefox try to download the php file in

    +1 have you copied the buddypress themes to themes folder and activated default theme.
    yes, but after activate the plugin or activate the theme first I cannot log in the admin site again

  • after few test maybe I could localize the issue:

    - after activate the theme and the plugin everything goes blank
    - if I remove al coockies regarding the site I can see the start page as you can see here: http://openscope.org/projects/
    - after login it goes blank again everything

  • Profile picture of John James Jacoby John James Jacoby said 2 years, 6 months ago:

    Looks like it isn’t just logging in, but your members and /blog pages white screen also. Did those files get uploaded correctly? Do you have any errors in your server error log? White screens are hard to trouble shoot, but your best source on what’s happening is in your error logs.

  • Thanks for the response. Uploaded several times, I am not sure how can I be sure everything is fine with the files… but I think they are ok.

    Unfortunately the apache log is empty and I have no error messages. If you need any other error log, lease let me know.

    thanks

  • after deeper investigation:

    [Wed Nov 04 22:11:56 2009] [notice] child pid 14465 exit signal Segmentation fault (11)
    [Wed Nov 04 22:11:56 2009] [notice] child pid 5428 exit signal Segmentation fault (11)

    maybe this is related to my problem, so I request an apache upgrade at ISP and they will take it on next week… I will let you know the result.

  • Profile picture of Sinan Yaşar Sinan Ya?ar said 2 years, 6 months ago:

    I had the same problem on my local install, when i downgraded php5 to php4 it started to work, hope it helps to diagnose your problem…

  • Thanks, I will try this, however some other plugins require php5. So this one is for diagnostics. Anyway thanks for the tip!

  • After an apanche and php update at my ISP, the problem still exists. Any idea?

  • same problem. No idea about fixing yet.

  • Profile picture of Jeff Sayre Jeff Sayre said 2 years, 6 months ago:

    @duna1921

    We have no idea about your setup so we cannot offer help. See this:

    http://buddypress.org/forums/topic/when-asking-for-support

  • I said “same problem”, so copy from kkemenczy message:
    1. Which version of WPMU are you running?
    2.8.5.2

    2. Did you install WPMU as a directory or subdomain install?
    as a directory

    3. If a directory install, is it in root or in a subdirectory?
    subdirectory

    4. Did you upgraded from a previous version of WPMU? If so, from which version?
    No, this is a clean install,

    5. Was WPMU functioning properly before installing/upgrading BuddyPress?
    yes, and it will work again if I remove the BP from plugin directory

    6. Which version of BuddyPress (BP) are you running?
    1.1.2

    7. Did you upgraded from a previous version of BP? If so, from which version?
    No, this is a clean install

    8. Do you have any plugins other than BuddyPress installed and activated?
    this is the first plugin in the system.

    9. Are you using the standard BuddyPress themes or customized themes?
    standard

    10. Have you modified the core files in any way?
    no

    11. Do you have any custom functions in bp-custom.php?
    no

    12. If running bbPress, which version? Or did your BuddyPress install come with a copy of bbPress built-in?
    no

    13. Please provide a list of any errors in your server’s log files.
    when the plugin activated the blank page appears

    +1 have you copied the buddypress themes to themes folder and activated default theme.
    yes, but after activate the plugin or activate the theme first I cannot log in the admin site again

  • Profile picture of Jeff Sayre Jeff Sayre said 2 years, 6 months ago:

    @duna1921

    So, I guess we can assume that you are also on the same server as the OP which would mean that you have the exact same server log files. Of course not. Have you actually checked your server’s log files to see if there are any errors?

    We spend a lot of time helping others so we expect people with issues to spend a little of their time providing us with details about their own, unique operating setup.

  • @Jeff Sayre

    If you need any other information from me, please let me know.