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buddypress-kaltura-media-component.1.2.5.1 crashed my site


  • sarbanharble
    Member

    @sarbanharble

    11 years, 11 months ago

    I just installed this plugin – didn’t even activate it yet – and my entire site went down. For some reason I’m unable to post this as a review on the developer/plugin page.

    Is there a way to manually uninstall a plugin? I don’t even see it listed in the plugin folder when I ftp to my site.

Viewing 2 replies - 1 through 2 (of 2 total)

  • @mercime
    Keymaster

    @mercime

    11 years, 11 months ago

    That plugin has been tested up to WP 3.0.1 only == BP 1.2.6/1.2.7. It’s just weird that your site went down before even activating the plugin and that you don’t see the plugin’s folder in wp-content/plugins/ since that’s where you should manually uninstall/delete the folder.

    – Check wp-content/uploads/ folder via FTP and see if the zip file of the plugin is there and delete it. If by chance the kaltura plugin was unzipped there, delete it as well.
    – if the above doesn’t work, then rename the whole plugins folder from wp-content/plugins to wp-content/plugins-xx. You can rename it to correct folder name later.


    Hugo Ashmore
    Keymaster

    @hnla

    11 years, 11 months ago

    Don’t be too hasty to post a review until you’ve determined the cause of the issue :)

    Also it’s worth checking carefully what a plugin says it’s tested to / works with. If a plugin does not say at least BP1.5 personally I would avoid it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘buddypress-kaltura-media-component.1.2.5.1 crashed my site’ is closed to new replies.

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