Topic: Cannot register new account · BuddyPress.org

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Cannot register new account

mariilou
Member

@mariilou

11 years, 11 months ago

Hi, I’m having a problem with registering new accounts. The register form is there, it works to fill it in, I’m getting a message saying: “Sign Up Complete! You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address” but no confirmation email is being sent neither is a new account created.

What’s wrong here ?

Viewing 5 replies - 1 through 5 (of 5 total)

@mercime
Keymaster

@mercime

11 years, 11 months ago

Deactivate BuddyPress. Is activation email sent/received if you deactivate BuddyPress?
Also, read about email activation solutions –> https://codex.buddypress.org/troubleshooting/frequently-asked-questions/

mariilou
Member

@mariilou

11 years, 11 months ago

When deactivating Buddypress > The BuddyPress Default Theme disappears and cannot be used. If choosing the theme I want to work with, whenever I solve this problem, it still doesn’t send me any activation email.

mariilou
Member

@mariilou

11 years, 11 months ago

Even installed the WP Mail SMTP as recommended in the link above, under FAQ.

@mercime
Keymaster

@mercime

11 years, 11 months ago

@mariilou if registration still doesn’t work if BuddyPress and other BP plugins are deactivated, have you tried deactivate other WP plugins to see if either of those conflict with your activation email. If email doesn’t work even with all plugins deactivated, then it’s a hosting issue with WP installation. Have you contacted webhost for tech support regarding your email issues?

davalosetc
Member

@davalosetc

11 years, 8 months ago

I’m also having this problem, anyone found a solution?

Viewing 5 replies - 1 through 5 (of 5 total)

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