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Dealing With Unactivated Accounts

  • Avatar of WillPCG
    Will White
    Participant

    @willpcg

    After recently having a problem where several accounts we helped set up for clients had their user information swapped via a 1.0.1 bug, we recently loaded the Trunk version of BP and have started the process of deleting the members with swapped info, and preparing to help them sign back up again at our office.

    Here’s the issue, not all of the activation links we sent out were clicked. If we send out fresh activation links to the same emails:

    A.) Would it allow us to even restart the sign-up process since there was just recently an attempt to sign up using that email address.

    B.) If it does allow us to resend new activation links (matching new sign-ups), what would happen if the user clicks the old activation link before they realize they have a new one?

    C.) Is there a way to cancel/delete a user before he or she is activated? They don’t show up on the user list until they activate their account, so I can only think maybe somewhere in myPHPadmin or something. If so, how do I go about doing this?

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Avatar of Jeff Sayre
    Jeff Sayre
    Participant

    @jeffsayre

    I believe any registration whose activation link is not clicked on within 2 days (maybe 3) is automatically deleted. You can test this be trying to register two accounts using the same email address.

    Assuming the first registration’s activation email has not be acted upon, when you try to register another account right away with that same email address the signup process will inform you that the email address is already in use. However, if you wait until 48 hours have passed, it will allow you to use that email address because the previous inactivated registration has been deleted.

    Again, it might be 72 hours. Either way, any registration that is not activated does get purged from the system.

    Avatar of WillPCG
    Will White
    Participant

    @willpcg

    We sent out the activation links last Friday – the un-clicked links ought to be deleted by now then. Thanks for the info Jeff.

    Avatar of Jeff Sayre
    Jeff Sayre
    Participant

    @jeffsayre

    @WillPCG

    We aim to please and sometimes we actually succeed!

Viewing 3 replies - 1 through 3 (of 3 total)

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