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[Resolved] Help for THIS forum

  • Avatar of playerzero
    playerzero
    Participant

    @playerzero

    Sorry, i know this is offtopic because there is no topic. How do i get help with this forum? Are there mods i can talk to? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Avatar of bp-help
    bp-help
    Participant

    @bphelp

    @playerzero
    If you want help then post your topic and don’t call out the moderators. There are lots of people here that can help you, but be aware all are volunteers including the moderators. Just post your topic and be patient until it is answered and if it is not answered within 24 hours politely bump it. Cheers!

    Avatar of playerzero
    playerzero
    Participant

    @playerzero

    Thanks, but i might not have made sense. What i mean is i’m having trouble with my account on this forum on buddypress.org, and i don’t see an obvious way to get help with it. If no one knows the answer to that, we can let this topic die quietly, it doesn’t have anything to do with BuddyPress the software. I’ll figure out what i screwed up when i have a little more time to mess with it.

    Maybe this is better suited for Miscellaneous?

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    @playerzero
    It will help if you are more specific with what issue you are having on here instead of being vague. Doesn’t seem like you have a problem starting a thread and posting replies so what is the issue?

    Avatar of henrywright
    henrywright
    Moderator

    @henrywright

    Hi @playerzero

    It depends on what kind of support you need. If the problem you’re having is a bug then you can create a ticket at Trac:

    http://buddypress.trac.wordpress.org/

    If the problem is a ‘how-to-do’ something then the Codex (user context) has lots of useful information:

    http://codex.buddypress.org/context/user/

    If the problem is something else, then feel free to create a new topic to discuss (as @bphelp already mentioned above).

    Avatar of playerzero
    playerzero
    Participant

    @playerzero

    @henrywright
    Thanks. I still don’t see anything related to how to get help with my account on this support forum. That’s the point i feel like i’m not getting across, i do not see a subforum for questions related to this website, buddypress.org.

    @bphelp
    Ok. The problem i’m having is that i would like to change my avatar. But when i try to, i am told i have to create a Gravatar account. When i try to do this, i run into a bunch of problems. The reason i didn’t start out by describing my problem in more detail is because i don’t see a place to post this kind of inquiry. This is not about BuddyPress, this is about my accounts at buddypress.org, trying to understand how this relates to my account at wordpress.org, and how this all relates to Gravatar.

    I’m looking for help with this website, not with the software. I was trying to NOT post my question in an inappropriate place. If there is an appropriate place to post this kind of question, all i am asking is where that is.

    Thank you.

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    @playerzero
    What kind of problems are you having when trying to create your Gravatar account? Please be more specific because just saying “I run into a bunch of problems” is vague and it isn’t going to be able to help us help you. We need to know what issues specifically your encountering.

    Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    This is about my accounts at buddypress.org, trying to understand how this relates to my account at wordpress.org, and how this all relates to Gravatar.

    @playerzero BuddyPress.org as well as bbPress.org, etc., belong to the WordPress.org ecosystem. As you found out, you needed to set up an account/username and password at WordPress.org before you can log in here.
    Re Gravatar.com account, make sure you use the same email address as you’re using for WordPress.org so that your gravatar will be associated with your persona here at BPorg, at WPorg, at bbPress.org, etc.

    As @henrywright and @bphelp mentioned above, you need to be more specific about what you want to find out. If it’s not appropriate for this forum, we’ll let you know. For example, what about BuddyPress.org do you need to know?

    Avatar of playerzero
    playerzero
    Participant

    @playerzero

    Thanks everyone. I figured it out myself – turns out i was confused because i had a wordpress.ORG account, but Gravatar requires a wordpress.COM account :\

    For some reason this was resulting in weird redirects when i tried to get a Gravatar account. This whole thing has been more or less resolved now, aside from the fact that i had to use a different username at wp.com – kind of weird needing separate accounts and not being able to use the same username between them. But oh well.

    Sorry for being vague before. I didn’t think this forum was the right place to get help with account-related issues, but i couldn’t find any “site help” links or the like, so i was just hoping someone would point me in the right direction and not be too annoyed that i had posted in the wrong place. I didn’t include all the details because it was pretty convoluted and i didn’t want to waste anyone’s time when i thought the question i was really asking was “where do i get help with my account”. Not a great strategy, apparently – my bad.

    Thanks for all your help.

Viewing 8 replies - 1 through 8 (of 8 total)

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