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Help! Lost Access to Website

  • I cannot access my website after completing installation (see themis.ph). History: I installed buddy press forum. During the steps to complete installation, there was an option whether I would use the default buddy press forum template, integrate in my existing template, and do not do anything (manually insert later). When I chose the second one (integrate in my existing template), there was a plug-in that popped up in the screen (I can’t recall now). It said that it would guide me in the installation. I installed it. Afterwards, I can no longer access my website. Please help. What do I need to do now?

    Thanks!

Viewing 15 replies - 1 through 15 (of 15 total)
  • I just checked my FTP. The plug-in I installed was bb-template pack.

    Avatar of Tammie
    Tammie
    Moderator

    @karmatosed

    Did you upgrade to BuddyPress 1.5 and use the updated template pack?

    Unless you look into your server logs and read the error message, I don’t know why installing template pack would break. To fix, you can rename the template pack folder inside your plugin directory, and then visit .com/wp-admin/plugins.php

    @karmatosed I installed BuddyPress from the admin bar, i.e., I installed the plugin using the add new in the plugins (admin bar/plugins/add new). During the installation, where you’re given three options (use Buddy Press theme, integrate to your theme [requires CSS and PHP knowledge], and don’t do anything), I chose the integrate to your theme. Afterwards, I was prompted to install the Buddy Press template pack. I did. Afterwards, I clicked save and finish. Then, boom. I lost access to my website. I get 404 on every page, save the homepage. And, I get a 500 message when I try to access my admin.

    @Paul Gibbs I get a 500 error after renaming the template pack folder in the plug-in directory and accessing mysite.com/wp-admin/plugins.php.

    By the way, I’m using wordpress 3.2.1. My template is equilibrium by MadeByOn.

    Avatar of echoman
    echoman
    Participant

    @echoman

    @tigerjake
    Yeah i know what you mean last night i did the same and realized it probably conflicted with the template pack, so i went to my file manager deleted the bp-template pack and reloaded my site it worked. Then i reinstalled the bp-template pack it worked fine.

    @echoman I tried what you did. It worked. After deleting template pack, I was able to access my admin. I reinstalled it. Until there, everything is good. When I activate the Buddy Press Forum, it all comes crashing down again (505 error). Any suggestions?

    Avatar of echoman
    echoman
    Participant

    @echoman

    @tigerjake
    I wish i knew glad it worked though. I honestly think allot of issues are with buddypress 1.5 and this is too early of a release. I myself am waiting for a reply on one of my post. i guess reinstall the forum. It’s kind of the same thing when you have an operating system (ubuntu linux) and a release comes out and there are bugs. So for now i think I’m just going to downgrade back to buddypress 1.2.10

    @echoman Thanks! You helped get back my admin. I appreciated it. Now, anybody else who can help me? I really appreciate the assistance.

    So far, I deleted both Buddy Press and Template Pack. Uploaded them. When I try to activate Buddy Press, I get a 505 error. My website crashes. Is there a way to fix this? If not, how do I clean my site with the files of Buddy Press? As I recall, the instruction said that the installation is reversible. How? Given my situation. Thank you!

    @Paul Gibbs Could you help me? I’m trying to uninstall Buddy Press hoping to make a fresh installation. It seems I can’t deactivate the plug-in. I deleted the folders (Buddy Press and Template Pack). I even cleaned my database of Buddy Press. But, I still get the functions showing on my website (e.g. activate, members, etch.). How do I remove them? Better yet, how do I clean my website with Buddy Press? Thank you.

    @DJPaul It appears I’ve been mentioning the wrong person. Anyway, Paul, could I get your help.

    The metions referring to Paul (my apologies) is intended to DJ Paul.

    @karmatosed I asked Paul Gibbs this question. I’m hoping you could also help.

    Problem: Buddy Press crashes my website (505 error on admin, 404 errors on pages).

    History:

    1. Installed Buddy Press. Activated it. During setting up stage, I was asked whether I would want to used Buddy Press template, integrate it to my existing theme, or do nothing (manually insert later). I chose to integrate. That’s when I was prompted to install the template pack.

    2. I installed the template pack. Activated it. Then, my website crashes. My web pages get 404 messages. My admin gets 500 error.

    3. I changed the template pack name as you suggested. It worked. I got back my admin. Sad to say, I still cannot get Buddy Press to work. I deactivated the template pack. Deleted it. Installed it again. Activated it. Then, when I activate the Buddy Press, my website crashes again.

    4. So, I deactivated the template. Deleted it. I deleted the Buddy Press (apparently, I cannot deactivate it since it’s status is not activated, but I did activate it). Anyway, I went back to square one. I installed the Buddy Press. Activated it. Website crashes.

    5. I did a clean-up, to be sure. I deleted again Buddy Press and Template Pack. I even went out to deleted entries in my database (following instructions in your page on deleting Buddy Press). I wanted to start from scratch. When I went through everything again, my website still crashes.

    Basically, I’m already clueless as to what’s the problem. Any suggestions/tips are very much welcomed.

    Avatar of Tammie
    Tammie
    Moderator

    @karmatosed

    As Paul asked above going to need to see what is in your error log regarding this please.

Viewing 15 replies - 1 through 15 (of 15 total)

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