Skip to:
Content
Pages
Categories
Search
Top
Bottom

How can I follow my tickets on trac?

  • Avatar of wpmubp.org
    wpmubp
    Participant

    @takuya

    View Tickets > My Tickets always don’t show any of my tickets.

    How can I follow my open/closed tickets?

    How do you guys manage your tickets?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Put your email address into the CC field. There’s also a mailing list that sends emails once anything happens on any ticket.

    Avatar of Jeff Sayre
    Jeff Sayre
    Participant

    @jeffsayre

    The “View Tickets > My Tickets” option only pulls up tickets that are assigned to you. In other words, are tickets that you are going to investigate, come up with a solution, and then provide a patch. So, “My Tickets” does not mean “tickets which I’ve created”, it means tickets I have be assigned to fix.

    Of course, if you believe that you already have found the solution and have created a patch, then you should place your login name into the “Assign to” field. But, do not place your login name into that field if you are not going to work on solving the problem.

    How do you guys manage your tickets?

    We only look at tickets as being ours if the have been assigned to us by Andy or we have self-assigned them and are actively working on a solution to them.

    Avatar of wpmubp.org
    wpmubp
    Participant

    @takuya

    Thanks for your tips!

    Avatar of Jeff Sayre
    Jeff Sayre
    Participant

    @jeffsayre

    You’re welcome!

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.