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IP and Email Addresses Showing in Dashboard Comments

  • Avatar of Alice-Claire
    Alice-Claire
    Participant

    @alice-claire

    I’ve just discovered that the email and ip addresses of the members on my site are showing in the comments section of the Dashboard… I really need to know how to block this from happening.

    The site is an online writing community where members have the ability to upload their writing and get feedback from other members. They are set as ‘Authors’ and in Dashboard can only see their posts, comments pertaining specifically to them, and media they’ve uploaded. However, for some reason when another member comments on their post it is displaying their ip and email addresses…

    Only through Dashboard though, not on the actual comments on the bottom of the post.

    Please help :-(

Viewing 8 replies - 1 through 8 (of 8 total)
  • Avatar of bp-help
    bp-help
    Participant

    @bphelp

    That is not default behavior but in a way it is desirable for an admin in case someone is going off the deep end. Please provide more detailed info on your installation including:
    1.) WordPress Version
    2.) BuddyPress Version
    3.) If you have not done it yet then use the process of elimination. Disable all plugins other than BuddyPress. Revert to using the BuddyPress default theme and report back to whether this behavior persists. I do not like to speculate but I have done hundreds of BP installs and behaviors of this nature is usually due to a bad theme or faulty plugin.
    4.) Report the theme your using.
    5.) Report any type of custom code you may have added to bp-custom.php or the themes functions.php

    Avatar of Alice-Claire
    Alice-Claire
    Participant

    @alice-claire

    Hi,

    Thanks for the response. From what I’ve been reading, it isn’t uncommon, but I can’t seem to find a way to fix it.

    1. WordPress 3.5.1
    2. BuddyPress 1.6.4
    4. WildCommunity

    Not sure about custom code, however, it doesn’t seem to be an unknown problem. Just not sure how to fix it.

    See this link: http://wordpress.org/support/topic/how-to-prevent-accessibility-to-emails-038-ips-in-wp

    That’s the same problem I’m having, but my members are set to Authors. My website address is: http://www.writerscarnival.ca

    Again, it’s when an Author logs in, goes to Dashboard and then Comments. Under the user name of the person who left the comment.

    Thanks

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    Links to post 5 years old on wordpress.org isn’t really going to help on this matter because most of that info would be outdated. You failed to mention if you reverted to bp-default theme and deactivated all plugins other than buddypress and see if the problem persists. That is what you need to do to see if it is a theme issue or plugin issue.

    Avatar of Alice-Claire
    Alice-Claire
    Participant

    @alice-claire

    Okay… I’m a little worried about doing that as the site is live with almost 70 active users.

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    Sorry your worried but this is why it is important to test on localhost before going live. This should not hurt anything the info is stored in the database so if things are still not right just activate the theme you was using before as well as the plugins. More likely than not, it is one of those two causing your grief anyhow.

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    @alice-claire This isn’t really a BP issue as it’s WP comments it will happen whether BP is activated or not. Really you need to seek answers on the WP support forums, there is probably a workaround to remove that data using a filter.

    Avatar of danbpfr
    danbpfr
    Participant

    @chouf1

    @alice-claire

    have you the same issue when bp-default theme is activated ?

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    There is this to be considered: you have granted a certain level of responsibility to these users as ‘authors’ this level or role is meant to be able to see emails, these comments, after all, are made to their posts. The giving of an email address under normal circumstances in WP if required means you are releasing that address for the site owner / author (given single site owner/admin is all these roles) and you wouldn’t worry in that respect. Why is it that you do not trust the people that you have elevated to this ‘Author’ role? Perhaps you should trust them?

    As for IP it’s less of a concern the majority will be dynamic IP’s given at time of connection by the ISP and released if user disconnects from their broadband service. Making use of the IP recorded is a very technical matter most are simply not going to know what they could do with it and in respect of a dynamic IP that’s in fact not a lot.

Viewing 8 replies - 1 through 8 (of 8 total)

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