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Locked out of site

  • Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    Hi There

    I am having major issues with my site being that once iv logged out of the admin area I cannot log back in unless I delete the buddypress plugins. Are you familiar with this happening?

    Thanks

    John

Viewing 10 replies - 1 through 10 (of 10 total)
  • Avatar of Hugo
    Hugo
    Moderator

    @hnla

    Nope not at all!

     

    For more helpful help you’ll need to explain in detail what’s happening, what versions  of WP/BP your running, any error messages etc etc

    Don’t delete BP just rename the folder as that will force a deactivation and saves all the hassle of re-uploading.

    What you may have an issue with is insufficient PHP script memory, if that’s the case you’ll probably have to contact your host to resolve, although the WP codex does provide a page on how you can try managing this aspect yourself.

    Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    Hi there

    Thank you for replying, at the moment there is no error message it just logs out and you cannot log into the wordpress admin area.

    I am running version wordpress 3.4 and buddypress 1.6.1

    Previously I was also getting error 500 message

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    check your server logs then to see what’s causing the problem.

    Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    This is from our old server but we having the same issues

    Log file extract:

    [Sat Nov 24 10:06:38 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 10:06:38 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 10:06:39 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 10:21:34 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 10:21:34 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 10:21:35 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 11:54:45 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 11:54:47 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 11:54:47 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 1934
    [Sat Nov 24 12:07:19 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 12:23:19 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 12:49:43 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 12:51:25 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 12:52:25 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 18:23:49 2012] [error] [client 66.249.73.166] Directory index forbidden by Options directive: /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-facebook/
    [Sat Nov 24 19:11:03 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 19:15:01 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 19:17:42 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 19:18:40 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 19:19:06 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Sat Nov 24 19:23:49 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/template.php on line 32
    [Sat Nov 24 19:24:42 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/template.php on line 1300
    [Sat Nov 24 19:25:04 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/template.php on line 190
    [Sat Nov 24 19:45:46 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/template.php on line 32
    [Sat Nov 24 19:58:42 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 2 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/jigoshop/classes/abstract/jigoshop_singleton.class.php on line 67
    [Sat Nov 24 20:02:16 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8192 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/menu.php on line 1
    [Sat Nov 24 20:20:20 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/screen.php on line 488
    [Sat Nov 24 20:24:21 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/class-simplepie.php on line 846
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:24:52 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:28:29 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/screen.php on line 71
    [Sat Nov 24 20:28:42 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/screen.php on line 71
    [Sat Nov 24 20:39:54 2012] [warn] mod_fcgid: stderr: PHP Warning: set_time_limit() has been disabled for security reasons in /home/linweb15/b/blowyourpipes.com/user/htdocs/superbikes/wp-content/plugins/wpmu-dev-seo/wds-files/wds-sitemaps/wds-sitemaps.php on line 42
    [Sat Nov 24 20:39:59 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/screen.php on line 896
    [Sat Nov 24 20:43:19 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/menu.php on line 126
    [Sat Nov 24 20:47:07 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-admin/includes/deprecated.php on line 493
    [Sat Nov 24 20:48:31 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 121 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/option.php on line 323
    [Sat Nov 24 20:49:03 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:49:12 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:49:58 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:50:08 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:50:39 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:50:50 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 122880 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-content/plugins/bp-album/includes/admin/bpa.admin.local.php on line 149
    [Sat Nov 24 20:57:19 2012] [warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 75 bytes) in /home/linweb15/b/blowyourpipes.com/user/htdocs/wp-includes/functions.php on line
    2341

    Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    Deactivate plugins manually by renaming the plugins folder in server
    e.g. wp-content/plugins-xxx then after you access wp-admin, rename plugins-xxx back to plugins
    I suggest activating BuddyPress first, then activate other plugins a batch at a time, looks like there are some plugins which need to be updated for latest BP/WP versions.
    Also per error logs, you might need to increase memory http://codex.buddypress.org/troubleshooting/blank-pages/

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    And Hugo wrote earlier:

    What you may have an issue with is insufficient PHP script memory, if that’s the case you’ll probably have to contact your host to resolve, although the WP codex does provide a page on how you can try managing this aspect yourself.

    It’s important to read posts, I gave you the answer, reading your log should have clued you in :)

    Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    HI There

    I have set the PHP script memory to 256mb? If I still get the problem what could it be?

    Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    Thanks for the advice will try what you suggested and see if it helps.

    Avatar of Hugo
    Hugo
    Moderator

    @hnla

    Worry about ‘If’ after proving this is not the fix – but the process then would be stripping back the install to only essential plugins i.e BP and the BP default theme and then if that works enabling plugins one by one to find a possible problem one. But that also was mentioned by mercime on the post 4 above this one.

    Avatar of Jchamp311
    Jchamp311
    Participant

    @jchamp311

    Hi There

    I increased the memory and everything was running fine. I also upgraded to wp 3.5 I unplugged the plugins one by one logged out most of the times and everything was running fine. a day later I tried to log back into the site from another device and it just redirects back to the landing page.

    I noticed on my laptop I was till logged in and could navigate around the admin area and work on the site for a while but then it said my time was up and it logged me out to which I could not be logged back in. Although I am not getting the error 500 message on the screen anymore I just cannot log into the admin area?

    I am running alot of plugins with quite a few buddypress plugins could this be killing the site?

    I am running a plugin called ultimate coming soon page. Could this plugin be conflicting with the login to the admin area?

    I have been having this issue for about 5 weeks now so its getting tiring :-(

Viewing 10 replies - 1 through 10 (of 10 total)

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