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No Activation email

  • Avatar of Soccercoach12345
    Soccercoach12345
    Participant

    @soccercoach12345

    Hi All,

    I am hoping someone is able to help me out. I searched the support tickets and found a lot of people with the problem. Thankfully some have been able to solve the problem, but with the pointers given I have not been able to solve the problem.

    When people register on my website they are not getting the activation email. I tried the SMTP plugin, but that didn’t solve it. I don’t have a bp-custom.php in the files. When I create one the text in this file is in the header of my website.

    The website is: http://www.soccerhomeworkacademy.com/site

    Any help is really appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    @soccercoach12345 WP/BP versions? Where are you hosted? Have you checked if activation emails are sent and received if you deactivated BuddyPress?

    Avatar of Soccercoach12345
    Soccercoach12345
    Participant

    @soccercoach12345

    @mercime,

    Thank you for the support questions.

    I use the newest versions of both (WP 3.7.1 and BP 1.8.1)

    I am hosted at Hostgator, domain through GoDaddy.

    I have checked, if I deactivate BuddyPress all email work fine.

    Avatar of DennisRFreitas
    DennisRFreitas
    Participant

    @dennisrfreitas

    Hi There, I am having the same issue my first 3 registered users went thru not i have 2 that didn’t . They show up in Users in the dashboard. But not showing up on the site as users?

    Thanks in advance, Dennis

    Avatar of Soccercoach12345
    Soccercoach12345
    Participant

    @soccercoach12345

    Still no solution. This is getting so frustrating! Anyone who is able to help?

Viewing 4 replies - 1 through 4 (of 4 total)

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