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[Resolved] Some users are not able to create/upload an avatar??

  • Avatar of tvanes
    tvanes
    Participant

    @tvanes

    I have been unable to recreate this with my test user account, but I have some users who are able to create/crop avatar as expected, while others cannot. The reported behavior is like the upload button is broken – instead of uploading, it clears the selected picture. Any ideas on what is going on? I have tried defaulting to the built in Theme, and this made no difference. I have also tried in FF, IE, and Chrome (all three working for my test user).

    quote from user: “Upload button still clearing out selection”

    I am happy to supply site login details if needed. Thank you.

    Edited to add: WP 3.4.1, BP 1.6 up to date, usual theme is Mingle. As stated it does not appear to be a theme issue since it persists under the default theme… any more info needed just ask.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Avatar of tvanes
    tvanes
    Participant

    @tvanes

    Resolved – worked with user reporting this, and appears to be related to having connected through a corporate VPN. Thanks.

    Avatar of @mercime
    @mercime
    Keymaster

    @mercime

    @tvanes glad you resolved the issue and thanks for letting us know what the resolution was.

Viewing 2 replies - 1 through 2 (of 2 total)

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