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upgrade gone wrong… all wrong… white screen of death 1.0.3

  • Avatar of zkwc
    zkwc
    Participant

    @zkwc

    Going to try this in here, tried posting a topic in the troubleshooting section and it doesn’t post… might be me… hmm. Anyhoo…

    Upgraded to mu 2.8.1 – MU told me that i was using 2.8.1 but still needed to upgrade. when i would automatically upgrade it would tell me that installation failed. but still showed that i was using 2.8.1.

    installed manually buddypress 1.0.3 after deactivating 1.0.2. got a fatal error… something in messages. so i clicked on the deactivate link and it made my entire site disappear. home page turned white, can’t get to the admin back end because it’s a white page too. the only thing that wasn’t effected was bbpress. it’s still rockin’ in the free world. and everything is still in my database.

    so – i completely deleted the new buddypress installation from the server and uploaded the old 1.0.2 buddypress to the server. still white screen of death. nothing.

    I’ve been at this trying to fix it for 2 1/2 days straight. the only thing that seems logical is a complete reinstall or wpmu and buddypress. now, hopefully when i reinstall these things i don’t lose the 100 or so blogs my members have created. i have a complete back up of my wp-content folder, should that be sufficient? the backup was before the new installations.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Avatar of zkwc
    zkwc
    Participant

    @zkwc

    OH! and when I went to check my error log to try and pin point the exact location of the error – all of my logs had been completely and totally WIPED. it showed zero errors. how weird is that?

    Avatar of John James Jacoby
    John James Jacoby
    Keymaster

    @johnjamesjacoby

    That is pretty bizarre.

    White screen errors can mean lots of things unfortunately. If it’s BuddyPress being active that’s causing it, it might be an out of memory or php/mysql version error?

    Can you verify that you have all of the files in the correct locations? Were you ever able to get BuddyPress to activate successfully at all? Do you have any other plugins running that maybe are conflicting?

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    John – thanks for the reply!! :)

    I’ll check with my host about the memory… that’s something new to me… hmm.

    All the files are in the correct locations, triple and quadruple checked. Buddypress 1.0.2 was working fine, it’s the upgrade to 1.0.3 that caused this. It was never activated, got a fatal error on activation so I clicked deactivate and then POOF. It said that it could not activate the plug-in when i clicked activate. But, white screen of death before I could try to delete it or do anything. It really didn’t like that update.

    I have a few plug-ins running, but without the admin back end working, I can’t deactivate them. Can I place them in a separate folder temporarily without causing even more havoc? i.e. welcome pack, monty spam, wp ban, limited log in attempts, askimet, etc.

    Just really want to get my blogs back in action. Don’t want people hating on me for losing all their data… although data is all still there, it’s just invisible. bizarre indeed!

    Thanks so much for responding. really appreciate it.

    I think if you rename your /plugins and /mu-plugins (or whatever it’s called; the name escapes me) to something else, that’ll automatically deactivate them when WordPress tries to visit them. I think you have to visit your admin backend for this auto deactivation to happen.

    OH! and when I went to check my error log to try and pin point the exact location of the error – all of my logs had been completely and totally WIPED. it showed zero errors. how weird is that?

    Check you are looking at the correct file. Sometimes I chase errors then I realise I’m looking at an old log or the wrong file (doh!)

    Oh, and John’s specifically referring to the PHP memory limit value which normally lives in the server’s php.ini file (not system RAM or somesuch).

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    WOOOO!!!!

    When I renamed the plugin folders my blog came back! but no buddypress. :(

    OK – now to try and figure out why the heck buddypress 1.0.3 isn’t loving me.

    AND! this is totally wonkers. It says I’m using WPMU 2.8.2 although I’ve NEVER updated to 2.8.2 from 2.8.1… I’ve only ever used 2.8.1. So what’s that all about?

    One issue solved – now for the other stuff…

    Thanks for the beautiful help and info!!! I think I might be making headway… I will inform you all of all the Play-by-play incase anyone else is reading this with the same bizarre problem.

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    Put back all the plug-ins specifically for WPMU and everything is still running.

    Haven’t attempted buddypress yet though, nor any of the plugins that run with buddypress.

    Avatar of Tracedef
    tracedef
    Participant

    @tracedef

    Sounds like possibly this is related to BP plugin…. I would try installing buddypress with NO BP related plugins and then install them one by one to troubleshoot….. if you find one that causes white screen, then delete it via ftp and you should be able to undo white screen… let us know if you come up with anything……

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    OK – here’s where I’m at. *deep breath*

    I’m kind of scared to install buddypress 1.0.3 fresh, which is probably the only way I should do it at this point since that last install totally went awry. Thing is… WPMU is working great right now – and bbPress is still working great too. Will a fresh install of 1.0.3 pick up where I left off? Or do I need specific files from 1.0.2 in order for all the friends lists to work in the bp? I’m terrified that if I do a fresh install that it won’t pick up all that information automatically. OR… is all that information stored in the database and not a file? If it’s stored in the database I should be good to go, right? Or will there be malfunctions with bbPress and will I need to input the required cookie codes in order for things to pick up again? Or will the database (if it’s all stored in there) just be intelligent and see it?

    Just wondering if anyone has ever done this before and knows the answers. Sorry for all the questions, just scared the blogs will flame up again and cause even more user emails to me asking why this and that. LOL

    Thank you thank you!!!

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    Fatal error: Cannot redeclare bp_activity_install() (previously declared in /home/mysites_org/htdocs/wp-content/plugins/buddypress/bp-activity.php:27) in /home/mysites_org/htdocs/wp-content/plugins/buddypress/bp-activity.php on line 101

    Fatal Error after activating new install of Buddypress 1.0.3

    The good stuff:

    1. It sees all of the profiles.

    2. It sees all of the friends.

    3. It’s showing all the blogs recent activity.

    The bad stuff:

    4. The admin bar is missing when you click on someone’s profile and if you click to view a group. The admin bar is active everywhere else, including the backend of blogs.

    5. Profile Wires and Forum Wires aren’t working anymore.

    No buddypress plugins are active. Haven’t set any of them up yet. Just checking out the install. Not sure why wires aren’t working. hmm.

    WPMU 2.8.2 + buddypress 1.0.3 + bbPress

    On the wires of the profiles the Avatar is put in replace of the wire with an error message:

    Warning: require_once(/home/mysites_org/htdocs/wp-content/bp-themes/bpmember/activity/activity-list.php) [function.require-once]: failed to open stream: No such file or directory in /home/mysites_org/htdocs/wp-includes/theme.php on line 843

    On the wires of the “groups” a huge avatar is plucked out of nowhere and I’m getting this message:

    Warning: require_once(/home/mysites_org/htdocs/wp-content/bp-themes/bpmember/activity/activity-list.php) [function.require-once]: failed to open stream: No such file or directory in /home/mysites_org/htdocs/wp-includes/theme.php on line 843

    When you are installing Buddypress, the only plugin you want in your /plugins folder is buddypress itself. Nothing in /mu-plugins either. Your plugins which run on buddypress are causing this error.

    I have a few plug-ins running, but without the admin back end working, I can’t deactivate them. Can I place them in a separate folder temporarily without causing even more havoc? i.e. welcome pack, monty spam, wp ban, limited log in attempts, askimet, etc.

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    Thanks Paul – I’m past that now – site is running but not fully functional and I’ve logged where I am currently in posts after this one. :) Plugins have been turned off. Only buddypress is running.

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    All this stuff that was going wrong after the 1.0.3 auto install:

    The bad stuff:

    4. The admin bar is missing when you click on someone’s profile and if you click to view a group. The admin bar is active everywhere else, including the backend of blogs.

    5. Profile Wires and Forum Wires aren’t working anymore.

    No buddypress plugins are active. Haven’t set any of them up yet. Just checking out the install. Not sure why wires aren’t working. hmm.

    WPMU 2.8.2 + buddypress 1.0.3 + bbPress

    On the wires of the profiles the Avatar is put in replace of the wire with an error message:

    Warning: require_once(/home/mysites_org/htdocs/wp-content/bp-themes/bpmember/activity/activity-list.php) [function.require-once]: failed to open stream: No such file or directory in /home/mysites_org/htdocs/wp-includes/theme.php on line 843

    On the wires of the “groups” a huge avatar is plucked out of nowhere and I’m getting this message:

    Warning: require_once(/home/mysites_org/htdocs/wp-content/bp-themes/bpmember/activity/activity-list.php) [function.require-once]: failed to open stream: No such file or directory in /home/mysites_org/htdocs/wp-includes/theme.php on line 843


    This was all fixed by uploading my backup from 1.0.2 of the wp-content – bp-themes – bpmember

    There were some files missing from the 1.0.3 auto install that was causing the wires not to work, and the admin bar not to show up in places.


    PROBLEM SOLVED!

    Thanks to everyone for their very helpful tips!

    Avatar of zkwc
    zkwc
    Participant

    @zkwc

    I reactivated all of my plugins that were being used prior to the meltdown and all of them work, no white screen of death.

    So – I’m really not sure what the problem was to begin with. Quite odd.

Viewing 14 replies - 1 through 14 (of 14 total)

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