Topic: User avatars and gravatars broken link · BuddyPress.org

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User avatars and gravatars broken link

ProfC
Participant

@profc

10 years, 11 months ago

Hi, I have this problem: many users of my social network have lost their Avatar and Gravatar. Instead of the original image I can see a broken link icon. Besides this, If I try to upload a new image I cannot do it, It gives me back a black frame. The Avatar directory is the default one, wp-content/uploads/avatars. I can see it if I right-click on the image box, with a sub-directory for each user, I guess, named 1, 2 etc. Should I change this directory and where?

I don’t know why it did happen. First I had forum and users pages on custom directory, but some days ago those links became wrong (I don’t know why), so I turned them to the default pages from buddypress settings/pages

My configuration is
Buddypress 1.7
WP 3.5.1

and many other buddypress-related plug-ins.

Many thanks,
Gabriele

Viewing 4 replies - 1 through 4 (of 4 total)

@mercime
Keymaster

@mercime

10 years, 11 months ago

@profc first thing is upgrade to BP 1.7.1. Change to BP Default and see if issue is resolved – no black frame. Check if your preferred theme has been upgraded for BP 1.7+. Do also double-check that the plugins you’re using have been upgraded to latest BP version as well.

ProfC
Participant

@profc

10 years, 11 months ago

@mercime I up to date BP to 1.7.1 but the problem si still there. I also tried to switch to the default theme but nothing has changed. I still have broken link instead of avatar pics and i cannot upload a new avatar. Please, help me.

ProfC
Participant

@profc

10 years, 11 months ago

hi again, I found this

https://buddypress.trac.wordpress.org/ticket/4571

is this a solution to the problem?, may you please tell me ho to patch a php file? is the file to patch bp-core-avatars.php?

thanks,
g

ProfC
Participant

@profc

10 years, 11 months ago

Hey, no one can help to solve my issue? Pleas, I don’t want to start again from the beginning.

Avatars link are like the following:

http://www.sitename.net/wp-content/uploads/avatars/56/808d387ede62f1eade7ee8c6dbfd36cd-bpthumb.jpg

I can see the folder and the file through filezilla; I cannot save the image from web page.

Thanks,
Gabriele

Viewing 4 replies - 1 through 4 (of 4 total)

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