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User cannot send messages to friends

  • Avatar of ewebber
    ewebber
    Participant

    @ewebber

    2 years ago

    Hi @r-a-y ,
    I am having an odd problem that seems to affect one person (or maybe more that haven’t said) This particular user cannot message anyone – it gives the error that they are not friends with them, even when they are. She says the only way she can message is if she replies to a message rather than creates a new one.

    Have you come across this? Are there any other details I can give you that you think will help understand the issue?
    Thanks
    Emily

Viewing 2 replies - 1 through 2 (of 2 total)
  • Avatar of r-a-y
    r-a-y
    Moderator

    @r-a-y

    2 years ago

    @ewebber – I haven’t come across this myself. The only thing I can think of at the moment is it could be a caching issue. If you have a caching plugin, try disabling it perhaps? Sorry for the late reply.

    Avatar of ewebber
    ewebber
    Participant

    @ewebber

    1 year, 12 months ago

    Hi @r-a-y thanks for getting back to me. I’m not caching, I am minifying some files, but I don’t think anyone else is having this issue, so its seems like a really odd one, I’ll have to have a dig around to see if I can find out anything else

Viewing 2 replies - 1 through 2 (of 2 total)

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