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Very Grateful, but Need A Little Clarification – Thumb Shared To Wall Issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Avatar of foxly
    foxly
    Participant

    @foxly

    @creativemarsh

    You may have found a defect in BP-Album. 5% probability
    Your server might be have stale images in your browser cache. 30% probability
    You may have written bad thumbnail images to the activity stream. 65% probability

    Start by setting the activity stream image size to a reasonable value, say 100px, because 500000px is probably overflowing PHP’s gdLib and causing strange image behavior. Next, clear your browser’s cache …thoroughly… try uploading new images to the site (remembering to publish them to the activity stream by checking the box on the upload page). And finally, try using the “rebuild activity stream” function on the BP-Album admin screen.

    If it still doesn’t work, you have something very interesting going on with your server and/or BP-Album, and we’d like to investigate further.

    ^F^

    Avatar of CreativeAlien
    CreativeAlien
    Member

    @creativemarsh

    a new issue came up: after I select a photo and hit the button “Upload picture” I get “HTTP 404 Not Found” Internet Exlorer error page. And the interesting part is that when I hit “Upload picture” without actually selecting anything, it does work, giving me “”Your upload failed, please try again. Error was: No file was uploaded”

    I do realize that BP Album has nothing to do with this error. Just saying in case you ever stumbled upon this issue before.

    By the way, it all started – or seemed to – after I updated 2 plugins – headspace2 and group email subscription – and after Add to Footer gave me a funny message that I have to enable it, when it actually was enabled. I did deactivate all of them, but it didn’t help. Then I deleted “Add to Footer”, and after that didn’t help, I deleted BP Album and installed it again. Didn’t help either, HTTP 404 Not Found!

    Avatar of foxly
    foxly
    Participant

    @foxly

    @creativemarsh

    Incorrectly set up web server / web host that doesn’t know what they’re doing: 60%
    Other plugin corrupted your WP install (Delete entire htdocs directory, including the .htaccess file to fix): 20%
    Problem with web browser (Try Chrome and FireFox): 10%
    “JPG” vs “jpg” file extension bug (Try uploading an image with different capitalization in the file extension): 10%

    ^F^

    Avatar of CreativeAlien
    CreativeAlien
    Member

    @creativemarsh

    Hello Foxly,

    I just did try uploading an image with different capitalization – to no avail.

    I do not have the kind of experience you have, but the upload did work before that funny message from one of the plugins, so I do not think this is anything else but – as you said – “Other plugin corrupted your WP install” – this is freaking scary! So I want to know if there is any way in which I can “Delete entire htdocs directory” without losing the plugins’ settings – I have so many of them it would be a real headache to restore their settings.

    Or if this is incorrectly set up web server – how can I test it?

    And most importanly, how can I avoid getting my whole website corrupted by a lousy plugin in the future? By the way, that’s a question that I did Google even before I started this whole thread – many days ago, so I think that if you or one of your friends owes a content site or blog – they can make a decent cash by writing about it.

    Once again, THANK YOU VERY MUCH.

    Avatar of foxly
    foxly
    Participant

    @foxly

    @creativemarsh

    To avoid having a plugin destroy your WP install, you need to do your research, and only use plugins from authors that you trust. One of the most important principles guiding the BP-Media team is “do no harm”. We’re always very, very careful not to damage things when BP-Media (and BP-Album) change things on your server. We always build-in an “undo” function for major changes.

    Other plugin developers are not always so careful.

    If you have a really good web host, for example Media Temple http://www.mediatemple.net, you can often get “snap shot” backups of your server. This is like Windows 7 “system restore” or Mac OS “time machine” it lets you roll back your server to a perfect copy saved before. We use this functionality with some of our commercial clients. For really big sites (50K+ users) that earn thousands of dollars a day, we have separate “development” and “production” servers where we first test the plugins on the “development” server, and then mirror the development server to the live “production” server.

    ===

    It sounds like you’re in a bit over your head with your current site, and, since BP-Album might not be working properly with your server, I would like to help you debug this problem (for free).

    Please add me on Skype (my id is “carl.roett”) so you can securely send me login credentials for your server.

    ^F^

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