When a user is marked as a spammer, all of their Activity data is deleted in the database. There’s no way to retrieve. They essentially start out as new users as far as BuddyPress is concerned; they’ll need to log in or edit their profile, etc, in order to appear throughout the site (on the members directory, for example).
Thanks for the info Paul!
Hello
Do you have any suggestions on a fix so new members aren’t always marked as spammers?
This is for a new installation of BuddyPress and they are the only 2 members I’ve added myself to test out membership to the site.
Here’s the message I’m getting when I visit a new members profile page from the admin area:
“This user has been marked as a spammer. Only site admins can view this profile.”
I’m using BuddyPress 1.2.3.
How do you unmark someone as a member?
Why is it that new members are marked as a spammer, how does the software decide this?
How can this be fixed or controlled?
Thanks for any help you can give on this.
Brian
This means that the user hasn’t activated their account yet. I need to change the message.
Hi Andy
Thanks for your reply.
I think the problem is the email isn’t being sent out to the new members with the link for them to activate their account.
I’ve checked everywhere including spam folder to see if the message has been received at all but I just can’t find it.
New members are being given the roll of “members”.
Could you possibly tell me where within WordPress I would set up outbound email configuration?
I’m going to turn off all the plugins (except BuddyPress) to see if there’s a plugin conflict that’s causing this problem.
Do you have any suggestions?
Many thanks!
I think this problem is connected with the mailing settings of my server. I’ll investigate this more.
I’ve run into a similar problem but it’s not related to the emails not going through.
In testing, I have found that almost without exception, that no one pays attention to the text above the crop avatar to check their email for the validation.
The system takes the user to the crop avatar portion, which they do, but after submitting their new avatar, they are left on the same screen, with just a small text warning above the avatar to activate their account.
Actually, it even caught me off guard a few times, not realizing I needed to activate a new account.
Maybe in the future make this much more obvious?
I totally agree with this. It’s quite confusing. I think more than a rewording of the text is needed.
Perhaps you can give people a series of simple steps they should go through to complete setting up their membership?
Step 1: Activate your membership
You give them instructions to visit their email account then click on the activation link in the email.
When they click on the activation link they’re taken to the next step page…
Step 2: Customize your avatar
They do this then press the button to complete, then they’re taken to the final step…
Step 3: They’re then directed to the activity page, at the top of this page could be a message to tell them their account is now active and they can start posting.
This 3 step process gives people a clear path to follow taking them to the page where they can then see what’s going on and begin taking part.
Each step page is nice and simple.
What do you think?
Is there anyway to disable activation emails so that people do not have to click to activate their membership? We are using the s2member plugin and 95% of our paid users miss the email or it gets filed in bulk email.
+1 for an option to disable activation e-mails (or a pointer to where to do this in the plug-in code).
Thanks! Amazing piece of software you guys have created!!
