1/ BuddyPress doesn’t use shortcodes for building anything user wise and definitely not pages those are handled bu BuddyPress all the admin user does is create the main directory pages- empty of any content.
2/ Private messaging is something between users who have friended each other , it is not like a general email service.
3/ Please do give the BP documentation a thorough read through especially the user section as it explains quite a bit.
4/ It’s just possible that your theme is at fault as we request please check that in advance by swapping to a standard WP theme and relaying whether the issue still persists.
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