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activation email goes to user’s spam folder


  • raminjan
    Participant

    @raminjan

    okay guys anybody who makes a account on my site the activation email or any other email from my site goes to their spam folder why? and how can I fix this?

Viewing 5 replies - 1 through 5 (of 5 total)

  • modemlooper
    Moderator

    @modemlooper

    It’s a requirement of law that email gets run thru filters and may get sent to spam. Might be the email header ain’t right.


    raminjan
    Participant

    @raminjan

    Hey Modem Looper bud the plugin you wrote custom profile fields is there anyway to prevent some not all profile fields to show up on registration page? and also about the age drop down so is there really cure for that year problem with wp? because it goes up to 2037.


    modemlooper
    Moderator

    @modemlooper

    Read this: http://feedproxy.google.com/~r/Wpmu-Wordpress-Mu-PluginsThemesAndNews/~3/pgTwacuDc6A

    Changing your outgoing email address might fix


    Pedro
    Participant

    @petredobrescu

    I had the same issue and I want to share here what I did to make activation emails reach the inbox (especially in Gmail):
    – added SPF and DKIM DNS records in order to certify that the e-mails are legitimate, especially if your host uses a third party service to send them, or they get sent from a different domain
    – changed the default “from” e-mail address and “from name” fields using a plugin. I used WP-Mail-SMTP plugin that also allows me to use my own e-mail address (like a google apps one), but there are plenty others that you could use

    After these steps the e-mails were still being marked as spam by Gmail and the only thing left was to edit the activation e-mail content itslef. Thank you Paul for adding the option in Welcome Pack plugin. I enabled “Customise the emails sent by BuddyPress, either in plain text or rich HTML versions.” I then edited the content and subject by adding more text and there it was, activation e-mail wasn’t marked as spam anymore.

    I hope this helps someone else as I spent quite some time making it work 🙂


    ctseng01
    Participant

    @ctseng01

    Can you tell me how I can change the wording of the Register page to remind new user to check their spam folder for the Activation email?

Viewing 5 replies - 1 through 5 (of 5 total)
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