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Activation key issue

  • Avatar of Stefan83
    Stefan83
    Participant

    @stefan83

    Hi

    I’m getting a few complaints from subscribers saying that they are asked to provide an activation key after activating their account. The process is confusing for some users.

    When a user registers, they get an activation link in an email, after clicking the link and activating their account they are taken to a avtivation success page. If the user views this page again by clicking on the link again, they are asked to ‘provide a valid activation key’ which is confusing if the user has already activated their account.

    Can anyone suggest a solution to stop users seeing the ‘provide a valid activation key’ message if they have already activated their account?

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