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Small issue

  • Avatar of ClanVision
    ClanVision
    Participant

    @clanvision

    BuddyPress seems to be causing my slider to lag. The slider is inbuilt into my theme and when I turn off BP it works normally.

    My site is here, any assistance is greatly appreciated!

    http://clan-vision.com/

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Avatar of @modemlooper
    @modemlooper
    Moderator

    @modemlooper

    Are you on cheap shared hosting? I see a ton of files being loaded when you access the front page. The amount of scripts, images and css files seem extremely high.

    Avatar of ClanVision
    ClanVision
    Participant

    @clanvision

    Yes I am on shared hosting, although I dont think that has anything to do with it! I think possiblt some sort of javascript conflict with the theme’s slider?

    Avatar of ClanVision
    ClanVision
    Participant

    @clanvision

    Hello,

    I have checked with my hosting provider (godaddy), they have checked my site and advised that I do not need to upgrade to the next level of hosting.

    It does seem that BP is the issue here, any help would be appreciated since BP is essential to my website!

    Thanks Again.

    Avatar of ClanVision
    ClanVision
    Participant

    @clanvision

    Is this Buddy Press support, because it really feels like I’m writing to myself here!

    I’ve noticed a javascript error in the “global.js” file on line 1519.

    Uncaught TypeError: Property ‘undefined’ of object #<Object> is not a function.

    I believe this is a BuddyPress error. Any ideas on this and my original problem?

    Avatar of mattg123
    mattg123
    Participant

    @mattg123

    @clanvision use the default buddypress theme and see if the error still exists, my site doesn’t have this error.

    Also, I’ve used shared hosting for a Buddypress site before, it’s fine for getting a site online and tested but beyond that it will be useless. Your site takes 4 seconds to load <!– Generated in 4.036 seconds. (294 q) –> and that’s without many concurrent users.

    This laggy slider of yours would be the last of my concerns, you need to optimize your site quite badly. (btw Buddypress is free, and so is the support if no one answers your questions, it’s because they don’t have an answer. If that’s the case it’s YOU who should do the research to fix the problem, not complain about the lack of free support)

    Avatar of ClanVision
    ClanVision
    Participant

    @clanvision

    @matt..Thank you your assistance. If a plugin is free or not you at least expect some kind of support if they offer it. I believe they have a support button so they do. A simple acknowledgment would suffice.

    I have fixed the issue and it appears it was a poll plugin conflicting with BuddyPress. Issue now resolved.

    As for my hosting I contacted my hosting company and they advised me not to upgrade, seems they dont want my money! ring a ring a roses comes to mind! However the advised me to install a WP Super Cache plugin which was nice of them.

    Avatar of bp-help
    bp-help
    Participant

    @bphelp

    @clanvision
    You will get support here if there is someone who is available to answer your support requests. You can’t expect volunteers to help you on demand. Sometimes they have the answers and sometimes they don’t. They do the best they can to help here considering that they are taking their personal time to offer the support. If you expect help on demand then consider hiring a developer. If you can’t afford that then you are at the mercy of the volunteers and you will just have to have patience until the support request is addressed. It is typically acceptable to bump your request once every 24 hours so it is up to you to keep the support request from getting buried using that rule. I’m glad you resolved your issue but please keep this in mind for future support requests. Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)

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