Topic: not receiving account confirmation email · BuddyPress.org

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not receiving account confirmation email

BryanWalters
Participant

@bryanwalters

8 years, 6 months ago

Why many new users not receiving account verification email from my website.? What can cause such issue, have also contacted by web hosting provider but haven’t received the response.

Viewing 4 replies - 1 through 4 (of 4 total)

Henry Wright
Moderator

@henrywright

8 years, 6 months ago

Whilst waiting for a response from your host, try checking your spam folder to be sure nothing is dropping in that.

BryanWalters
Participant

@bryanwalters

8 years, 6 months ago

Hey Henry,

I checked my spam box also, but nothing found. Anything else that we can do to fix it from our end?

Jot
Participant

@tempsgranollers

8 years, 6 months ago

Goodnight. Since the last update, buddypress not send emails validating new user accounts. I checked the plug smtp.wordpress and working properly. The problem occurs at the time of registration of a new user.

BryanWalters
Participant

@bryanwalters

8 years, 6 months ago

Did you try some other way to fix it?

Viewing 4 replies - 1 through 4 (of 4 total)

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