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Activation for New Users suddenly not working


  • tekboss
    Participant

    @tekboss

    3 years, 6 months ago

    Last user to successfully join was 15 days ago.

    Had a user try to join yesterday who contacted me that the activation link was not working. Sure enough, it does NOT activate (although I get the welcome message).

    What would cause that?

Viewing 2 replies - 1 through 2 (of 2 total)

  • wbcomdesigns
    Participant

    @wbcomdesigns

    3 years, 6 months ago

    @tekboss might be email are getting stuck in spam folder, try to use any SMTP service, and you can try with updating sender name and sender email id


    tekboss
    Participant

    @tekboss

    3 years, 6 months ago

    I guess I was not clear. “it does NOT activate (although I get the welcome message).”

    They get the email. They click the link. It goes to the activation page (with the activation code in the URL). It then redirects to “Thanks for Joining”, but the account is NOT activated.

    My best guess is that the latest WordPress (Critical) update caused an issue? Anyone know why?

Viewing 2 replies - 1 through 2 (of 2 total)
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