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Buddypress email failed


  • sunil1988lits
    Participant

    @sunil1988lits

    1 week, 3 days ago

    Hi,

    We are encountering the following issue with our SMTP plugin: https://prnt.sc/lmsZYQvk71BO (Screenshot). We reached out to SendGrid support, and they confirmed that everything on their end is functioning properly, and the issue is not related to their service.

    Could you please check what might be causing this issue and provide guidance on how we can resolve it?

    Thank you for your help!

    Best regards,

Viewing 1 replies (of 1 total)

  • Youzify
    Participant

    @kainelabsteam

    1 week, 3 days ago

    Hello,

    You can try to reinstall BuddyPress emails. It’s on Tools >> BuddyPress of your WordPress dashboard.

    You also can try to install a Mail SMTP plugin and do testing to send a test email through the Mail SMTP plugin menu, to make sure if the issue comes from BuddyPress or the Sendgrid.

Viewing 1 replies (of 1 total)
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