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Critical Error When Editing Member or Assigning Member Type


  • Kokiri
    Participant

    @kokiri

    2 months ago

    Hello BuddyPress Support,

    I’m experiencing a critical error whenever I edit a member or assign a member type in my BuddyPress installation. Specifically, the error only occurs for the account being edited or updated with a member type, rendering the user account inaccessible and causing a “critical error” on their profile.

    Steps to Reproduce:

    • Edit an existing user profile via WordPress Dashboard or BuddyPress.
      Assign or change the member type for that user.
      After saving changes, the user’s profile becomes inaccessible, displaying a critical error.

      • Troubleshooting so far:

    • I have disabled other plugins to check for conflicts, but the issue persists.
      The site is using the latest versions of WordPress and BuddyPress.
      I’ve also checked the error logs, which show a fatal error triggered after assigning the member type.

    Is there any known issue or potential conflict that could be causing this? Any advice or direction would be greatly appreciated, as this issue is affecting specific user profiles and preventing those users from accessing their accounts.

    Thank you for your support!

    Best regards,

Viewing 1 replies (of 1 total)

  • Youzify
    Participant

    @kainelabsteam

    2 months ago

    1. You can disable all plugins except BuddyPress change your WordPress to the default theme and see if the issue persists or not.

    2. You can check if you add any custom code on the bp-custom.php or functions.php file inside the theme folder. If you have that custom code, you can remove it and see if it fixes the error or not.

Viewing 1 replies (of 1 total)
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