When a user clicks the activation link in the email, it takes them to the activation page…this works just fine.

But what if they accidentally hit reload while on that screen? What happens on my site is that the “key” is lost, and a new form appears asking the user to “provide a valid activation key” and the field is where they are suppose to enter the activation key. When I enter in the “key” that was sent to the email, nothing happens.

Is there a way to reload the original activation url?
`http://www.site.com/activate?key=a29cc6748ed5e818c78bc78a94724f37`

or what are some other solutions just in case this happens?

[@pcwriter Participant 13 years, 6 months ago]

@v_andreev

Did you try closing the window or tab, and then simply clicking the email link again?

[@pcwriter Participant 13 years, 6 months ago]

@v_andreev

There’s also this plugin that’s supposed to work with BP: https://wordpress.org/extend/plugins/wp-activate-users/
And the code snippet in this thread works very well (I’ve used it): https://buddypress.org/community/groups/how-to-and-troubleshooting/forum/topic/get-non-activated-users/

[@v_andreev Member 13 years, 6 months ago]

Thanks for replying.

`Did you try closing the window or tab, and then simply clicking the email link again?`

Didn’t try this.

`And the code snippet in this thread works very well..`

I’ll be looking into this in a few minutes…thanks a lot. This is something that should be looked into by the BP developers. This problem is consistent with one of the previous two versions of BP (I have 1.2.8, but I can’t remember which of the previous two I had)…

Of course since I get a joy out of learning programming, I’ll dig into the code myself…

[@boonebgorges Keymaster 13 years, 6 months ago]

It’s not that the activation key is being “lost”. It’s that the user has already been activated, and the error being thrown by WP/BP (“provide a valid key”) is extremely unhelpful. It will be improved in BP 1.3.

Just instruct your users to log in with their username and password. They should find that their accounts are fully functional.

BTW, another plugin to help with activation is https://wordpress.org/extend/plugins/unconfirmed

[@v_andreev Member 13 years, 6 months ago]

@Boone Gorges

thanks a lot…this helped my understanding, because I thought that you had to “login” on the “key/activation page” to be classified as “active”.