dear developers, dear community,

we do have an issue when we want to delete an account. for example, if i browse to “my account” via the buddypress top navigation and further “settings” > “delete account” everything works fine; i can set the confirmation that i understand what’s happening next, but when i click on the “delete account” button, i got a blank page.

after inspecting it, it seems that there is a 404 thrown, at least it’s in the site’s header information. so i first thought, the target url was wrong ..

urls as follows:
“account deletion confirmation”: members/tester/settings/delete-account/
“404 error” after sending on: members/tester/settings/delete-account

.. but it seems to be correct.

so therefore i collected all necessary data – hoping that helps a bit:

[Response-Header]
Date Mon, 14 Jun 2010 10:17:26 GMT
Server Apache
X-Powered-By PHP/5.2.12
Expires Wed, 11 Jan 1984 05:00:00 GMT
Cache-Control no-cache, must-revalidate, max-age=0
Pragma no-cache
Last-Modified Mon, 14 Jun 2010 10:17:27 GMT
Content-Length 0
Keep-Alive timeout=15, max=100
Connection Keep-Alive
Content-Type text/html; charset=UTF-8

[Request-Header]
User-Agent Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language de-de,de;q=0.8,en-us;q=0.5,en;q=0.3
Accept-Encoding gzip,deflate
Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive 115
Connection keep-alive
Referer /members/tester/settings/delete-account/
wp-settings-time-4=1276070065; bp-activity-oldestpage=1; wordpress_test_cookie=WP+Cookie+check;

[BuddyPress Post Data]
_wp_http_referer /members/tester/settings/delete-account/
_wpnonce c618ff069d
delete-account-button Mein Benutzerkonto löschen ?
delete-account-understand 1

on a sidenote, we’re expiriencing other troubles by trying to delete that (or other) user(s) via the wordpress user management in the backend (then it’s a 500, not 404).

many thanks in advance,
chris

[@tyckr Participant 14 years, 5 months ago]

@medani: Did you solve this?

[@medani Participant 14 years, 5 months ago]

we didn’t solve this…
We have updatet the installation to WordPress 3.0 and the newest Buddy press Version….

has anyone any ideas or the same problem??

[@boonebgorges Keymaster 14 years, 5 months ago]

If you’re experiencing problems deleting users via the WP user management panel, then it’s probably not strictly speaking a BuddyPress problem. You might try deactivating BP (deactivate BP-dependent plugins first!) for a moment, to see if you’re able to delete members with BP turned off. If not, then your problem is WordPress related.

[@medani Participant 14 years, 5 months ago]

Deleting a user is possible after Deactivating BP.
Since our update to the last BP-Version we don’t get an Error Message any longer (only white Screen)
May any ideas?

[@boonebgorges Keymaster 14 years, 5 months ago]

Is there anything in your error logs that might be helpful?

[@medani Participant 14 years, 5 months ago]

no nothing useful in the error-log

it works on a fresh installed test-system.
might be a bad installation…

[@tyckr Participant 14 years, 5 months ago]

@medani: You have to upgrade to the latest BuddyPress, It was a bug in our version.

[@miri Member 14 years, 4 months ago]

I am unable to delete members via the BuddyPress admin bar (I receive the following message: “There was an error deleting bob from the system. Please try again.”). I have to go into the WordPress user admin to delete them. (WordPress 3.0.1 & BP 1.2.5.2). Any ideas? (I’ve tried reverting to the default them and deactivating all plug-ins except for BuddyPress)

[@ossendryver Participant 12 years, 1 month ago]

I still get a “Nothing found” page.