I just started my buddypress site and a number of people created accounts but never got confirmation emails. If they try to create a new account it says their email is already in use, yet they can’t log in. I tried creating an additional account myself using one of my other email accounts and had the same problem. Can anyone help me with this? And is there a way to have a “forgot password”?

Thanks for any help.

[@modemlooper Moderator 13 years, 3 months ago]

Try deleting user from admin and sign up again. They could also be getting the confirm email in their spam folder.

[@fernmacho Member 13 years, 3 months ago]

They aren’t listed under members. They never show up. It’s like they are in limbo.

[@fernmacho Member 13 years, 3 months ago]

Oh, I just found them in the admin section along with a bunch of bots. I’ll delete and have them try again.

[@ewebber Participant 13 years, 3 months ago]

@fernmacho This plugin allows you to activate users https://buddypress.org/community/groups/wp-activate-users/

It sounds like you also need to consider a way of blocking those bots that are signing up!