As you are using the Parallelus theme – it might be worth asking on their support forums if this is a known problem
I have and they keep telling me to go to the BuddyPress Default theme and to ask you guys. I feel ignorant. But I don’t know what they mean. I suspect they are talking about the templates I can choose from when creating or editing a page (Default template or bb-press template)??
Sorry… really missing something here and it is most likely simple.
No, they are talking about changing your entire theme, not a page template
From Appearance … Themes… choose bp-default, and test if it works
If it fails in bp-default as well, there is something wrong with your installation.
if it works in bp-default, it’s something wrong in your Parallelus theme.
However, that’s not easy for you to do if your site is already live. The best option would be to set up a separate test installation to test these things on. It sounds like you probably need to engage a developer if you go down that route.
I may have to do that. I instructed her to retry registering. This time with a different user name. She succeeded in registering but now this is what is happening to her. This is what she sent me…
“Well, I just tried registering with the user name firefox and it acted like it was going to let me in. I went to email and clicked on the activation link, and the registration came back with a red “invalid registration key.” Also, when my name was listed on your site, (all compliantly in lower case letters, of course) there was a red “delete” after my name. I haven’t checked to see if your site has made good on its implied threat. Dina”
If that strikes any red flags of knowledge, please let me know. Otherwise I may need to contact a developer.
Thank you for attending to this. Your help is appreciated and now I understand what they mean by theme change.
Beau
