I don’t know if anyone is still following this thread but I discovered the users with this problem had not activated the account. So I installed this plugin so I didn’t have to keep deleting and recreating these accounts. https://wordpress.org/extend/plugins/wp-activate-users/installation/
FYI the users either were not receiving the email, or so they say, or the message went to spam or didn’t activate when they clicked the link.
hope this helps.
chow
I see no one has answered this. I am having the same problem. Completely random and doesn’t matter what role I change the user too. The only solution is deleting and re-creating the user/member id.
If anyone knows the solution to this please let me know.
thanks.
Also, in this kind of situation, where someone went through paypal to register, is there a way to manually activate them? It only appears to be happening to a few users.
