[@brianterry10 Member 14 years, 9 months ago]

I had this same problem with BlueHost… the plugin here….

https://wordpress.org/extend/plugins/mail-from/

…completely fixed the issue of no emails being sent once BP was installed.

Thanks ruthlessbookie!

[@brianterry10 Member 14 years, 9 months ago]

I fixed the problem by using this plugin…

https://wordpress.org/extend/plugins/mail-from/

Thanks to this thread here…

https://buddypress.org/forums/topic/email-notification-not-working

[@brianterry10 Member 14 years, 9 months ago]

After looking into this in more detail I discovered the problem is caused by a potential hosting compatibility issue with BuddyPress.

As soon as I turned off the BuddyPress plugin WordPress was able to send out emails again.

I installed BuddyPress on a WordPress install on a different server with a different hosting company and it worked fine. BuddyPress didn’t stop emails being sent out from that hosting account.

The compatibility issue is with BlueHost.com where BuddyPress prevents emails being sent out. They use cPanel whereas the other hosting company where BuddyPress works doesn’t.

[@brianterry10 Member 14 years, 9 months ago]

I totally agree with this. It’s quite confusing. I think more than a rewording of the text is needed.

Perhaps you can give people a series of simple steps they should go through to complete setting up their membership?

Step 1: Activate your membership

You give them instructions to visit their email account then click on the activation link in the email.

When they click on the activation link they’re taken to the next step page…

Step 2: Customize your avatar

They do this then press the button to complete, then they’re taken to the final step…

Step 3: They’re then directed to the activity page, at the top of this page could be a message to tell them their account is now active and they can start posting.

This 3 step process gives people a clear path to follow taking them to the page where they can then see what’s going on and begin taking part.

Each step page is nice and simple.

What do you think?

[@brianterry10 Member 14 years, 9 months ago]

I think this problem is connected with the mailing settings of my server. I’ll investigate this more.

[@brianterry10 Member 14 years, 9 months ago]

Hi Andy

Thanks for your reply.

I think the problem is the email isn’t being sent out to the new members with the link for them to activate their account.

I’ve checked everywhere including spam folder to see if the message has been received at all but I just can’t find it.

New members are being given the roll of “members”.

Could you possibly tell me where within WordPress I would set up outbound email configuration?

I’m going to turn off all the plugins (except BuddyPress) to see if there’s a plugin conflict that’s causing this problem.

Do you have any suggestions?

Many thanks!

[@brianterry10 Member 14 years, 9 months ago]

Hello

Do you have any suggestions on a fix so new members aren’t always marked as spammers?

This is for a new installation of BuddyPress and they are the only 2 members I’ve added myself to test out membership to the site.

Here’s the message I’m getting when I visit a new members profile page from the admin area:

“This user has been marked as a spammer. Only site admins can view this profile.”

I’m using BuddyPress 1.2.3.

How do you unmark someone as a member?

Why is it that new members are marked as a spammer, how does the software decide this?

How can this be fixed or controlled?

Thanks for any help you can give on this.

Brian