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  • devinclarkee
    Participant

    @devinclarkee

    Thank you for bringing up the issue you’re facing with profile image uploads on the forum. I understand the frustration that comes with encountering difficulties after updating to the latest version of BP. It appears that the update might have introduced a bug or compatibility issue. To assist you, I suggest trying the following steps: Firstly, clear your browser cache and cookies to eliminate any potential interference from cached data. Secondly, temporarily disable any plugins or browser add-ons that may interact with the image upload process. This will help identify any conflicts causing the upload problem. Additionally, ensure that your image dimensions are set to 150 x 150 pixels in Photoshop before uploading, as you mentioned this workaround has been successful for you. By following these steps, you should be able to overcome the profile image upload issue. If the problem persists, I recommend reaching out to the forum’s support team for further assistance. Best of luck in resolving this matter, and please don’t hesitate to ask if you have any further questions.

Viewing 1 replies (of 1 total)
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