[@terryw Participant 15 years, 1 month ago]

@nexia. Problem sorted! I contacted my web hosting service as you suggested. I had to run a script on-line (by filling out a form) to ”install php as a cgi module” and then they gave me permissions to the requisite folders and files. In addition I had to paste 3 lines of code into the .htaccess file in the document root folder. Now avatars upload and crop and I can also upload files. Thanks for the advice.

[@terryw Participant 15 years, 1 month ago]

@nexia Thanks. I have contacted my ISP host and will see what happens. I’m probably out of my depth with this but will persevere. I thought maybe there was some edit I might have to do in a configuration or other file rather than a bug.

[@terryw Participant 15 years, 1 month ago]

I’ve looked through this thread and can’t seen any reference to my particular problem I don’t think.

When I try to upload new avatars to a new WPMU+BuddyPress installation the following message is displayed:

Upload Failed! Error was: Unable to create directory /var/www/vhosts/terrywassall.org/httpdocs/blogs/wp-content/blogs.dir/1/files/avatars/3. Is its parent directory writable by the server?

There is a folder called:

blogs.dir 4.00 KB rwx r-x r-x Nov 6, 2009 apache apache

but it is empty and I do not have write access to it of change permissions.

Installation versions:

WordPress MU 2.8.5.2.

BuddyPress Version 1.1.2

I would be grateful for any suggestions.

PS I also get the following message when I try to upload a file (pdf so permitted type)

Unable to create directory /var/www/vhosts/terrywassall.org/httpdocs/blogs/wp-content/blogs.dir/1/files. Is its parent directory writable by the server?

I assume this is the same problem?

[@terryw Participant 15 years, 1 month ago]

Thanks Xevo. Will do.