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Activation / Registration emails not sending


  • concinnityadmin
    Participant

    @concinnityadmin

    I can’t get my activation emails to send.

    I’ve used WP SMTP, the test email will send and work. I’ve created support tickets with my host, my Sys Admin, with BuddyBoss theme, LearnDash, and now BuddyPress. Given the amount of forumns that focus on this issue, I believe it is stemming from BuddyPress.

    Please someone help me. I’ve built out an E Learning site for 6 months and I can’t have it all be for nothing, but this site is unusuable if people aren’t able to sign up and get the activation email.

Viewing 7 replies - 1 through 7 (of 7 total)

  • shanebp
    Moderator

    @shanebp

    Did you try disabling BP email ?


    concinnityadmin
    Participant

    @concinnityadmin

    @shanebp , yes, adding the custom file to my site via SSH caused a fatal error and crash. I have since removed that folder. I tried adding the function to my functions.php but the list would not update


    shanebp
    Moderator

    @shanebp

    > adding the custom file to my site via SSH caused a fatal error and crash

    Then you did something wrong.

    > but the list would not update

    What list ?

    If you are struggling to add a single file or a line of code to your site, then you should get your sysadmin to help you.


    concinnityadmin
    Participant

    @concinnityadmin

    @shanebp,

    I tried 2 things. 1 – adding the custom bp folder via SSH via FileZilla. This caused a fatal error, so I had to reinstall from backup.

    Then I tried #2,
    I went to appearance > theme editor

    Went to functions.php

    Underneath this section,
    /****************************** CUSTOM FUNCTIONS ******************************/

    // Add your own custom functions here

    I pasted the code:
    add_filter( ‘bp_email_use_wp_mail’, ‘__return_true’ );

    This caused a fatal error on my site.

    I am thankful for your help, but I request that you actually help me by giving me instruction instead of telling me that I’m doing it wrong or I should look for help elsewhere. I am sufficiently capable of injecting code and dealing with lower sophistication items like this.

    Can you please walk me through this?


    shanebp
    Moderator

    @shanebp

    Please use the code button when posting code.

    Those are the 2 things you can do.
    The fact that you are getting fatal errors means that you are doing something wrong.
    Therefore you should get some help from your support team.


    concinnityadmin
    Participant

    @concinnityadmin

    Why is this thread not updating. I’ve left several comments and none have posted


    concinnityadmin
    Participant

    @concinnityadmin

    @shanebp

    I have implemented the above items using a different method, and still the results are the same. This is a common bug that is reported in numerous posts on here and is something that the BP Devs need to address.

    I can’t believe that a system like this is having issues with Activation Email delivery. That is a core functionality of any platform

Viewing 7 replies - 1 through 7 (of 7 total)
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