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Adding comments in admin mode writes the comments in reverse.


  • issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    NOTE ** This happens in /wp-admin mode, not when using the regular front end of the website. **

    When adding a lesson, or updating, if you try to add comments to the lesson, they are written in reverse. So, if you typed “adding comments does not work”, it will show up as “krow ton seod stnemmoc gnidda”.

    I have a video of the issue in action, but you don’t seem to have the functionality for me to upload that with my post here.

    I am using WordPress 5.2, the Eduma theme version 4.02, and Version 4.3.0 of BuddyPress. I don’t have any messages indicating I need to update BuddyPress or WordPress or Eduma.

    Repro Steps:
    Log into the site /wp-admin
    Go to the LearnPress menu item
    Click on Lessons – NOT Courses … Lessons
    Click on a lesson
    Scroll down to the Add comment button and click the button

    Now try to add a comment

    I just did it again and it is broken

    Welcome

Viewing 14 replies - 1 through 14 (of 14 total)

  • Venutius
    Moderator

    @venutius

    5 years, 6 months ago

    This sounds like a Learnpress issue so you should raise it with the developers of that plugin.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    I have already opened a ticket with Eduma and they investigated and told me the issue is with BuddyPress. I have reached out to them to get clarification on exactly what they learned, but while I am waiting for a reply, I would go on the assumption that they have investigated and they may be correct. Here is the thread with them…

    https://thimpress.com/forums/topic/adding-comments-in-admin-mode-writes-the-comments-in-reverse/

    You can clearly see that they have told me that BuddyPress is the issue.


    shanebp
    Moderator

    @shanebp

    5 years, 6 months ago

    That url is Not Found.

    To rule out a theme issue – did you try switching momentarily to a WP theme like 2019?

    Are you using any translation plugins? Try turning them off.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    I am not using any kind of translation plugin. Everything that is on the site is straight out of the box. I have not changed anything, other than the login using Captcha, but that change was made after this bug was reported.

    Are you suggesting that I can switch to a different theme, but still access the LMS, and see if the comments issue still reproduces?

    When I make that switch, what will happen to all the content and configurations (namely Captcha and changes to images or text) I have made in my current theme, as well as my Captcha, and WooCommerce stuff? When I switch back, will everything just magically work exactly the same as it does now, or will there potentially be corruption of assets in the DBs?


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    Also, I don’t see how that URL can’t be found. I’m sitting on it right this second and here is the lower part of the text…

    Please try again and please follow these repro steps…

    Log into the site /wp-admin using the credentials I provided to you
    Go to the LearnPress menu item
    Click on Lessons – NOT Courses…Lessons (as I put it in the original issue)
    Click on Download and Install the Eclipse IDE
    Scroll down to the Add comment button and click the button

    Now try to add a comment

    I just did it again and it is broken

    The same issue will happen if you try
    Download and install the Java JRE or any other lesson

    May 13, 2019 at 2:32 PM #437118REPLY

    Huyen Anh

    Keymaster
    Dear jbonifacejr,

    I’m checking it.

    Best regards,

    Huyen Anh

    May 14, 2019 at 1:54 PM #437684REPLY

    Huyen Anh

    Keymaster
    Dear jbonifacejr,

    We checked and the reason is due to BuddyPress plugin.

    With this, please contact with the main author of BuddyPress plugin. Hope they can help you solve this issue.

    Best regards,

    Huyen Anh

    May 14, 2019 at 8:07 PM #437869REPLY

    jbonifacejr

    Participant

    Can you be a little more specific as to what the problem is, so that when I reach out to them, I can provide them some guidance? What did you discover when you looked that makes you think it is BuddyPress?


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    I just switched the theme to 2019. The issue is still present. If I go to a lesson, and edit the comments in the lesson, the comments type in reverse, just as I described above.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    I have also reached out to WPLMS
    https://wordpress.org/support/topic/adding-comments-in-admin-mode-writes-the-comments-in-reverse/


    shanebp
    Moderator

    @shanebp

    5 years, 6 months ago

    It is very highly unlikely that the issue stems from BuddyPress.
    BuddyPress does not touch comments on posts in wp-admin.
    We are trying to help you narrow down possible causes.
    Did you try deactivating BuddyPress and then test for the issue again?


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    Did not know I could do that. Let me give that a try.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    After deactivating BuddyPress, the issue goes away. When I activate BuddyPress, the issue returns.


    shanebp
    Moderator

    @shanebp

    5 years, 6 months ago

    Bizarre… I’ve never seen a similar report.
    You’ll need to take some big swings at this.
    Try deactivating everything but BuddyPress and use a WP theme like 2019.
    Then start activating plugins one at a time and testing for the issue.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    If I de-activate BuddyPress, then everything is fine. If this is the case, then why would BuddyPress not be the issue? If it is your determination that BuddyPress is having an issue with some other plug-in, then why would you be asking me, your customer, to debug this for you. I would think that you would want to spin up a quick test site, apply the Eduma theme, and then debug the issue from your end.

    I’ll just leave this and not worry about it. If other customers run into the same problem, or if that problem starts to spread into other areas, then maybe enough angry customers will draw the attention to get this fixed. I’m not going to debug this for you.


    shanebp
    Moderator

    @shanebp

    5 years, 6 months ago

    > … then why would BuddyPress not be the issue?

    I’m saying that it is unlikely – not impossible.
    Remember that plugins usually include hooks that other code or plugins or themes can use to inject code, behaviours etc.
    So BP may be the issue. Or the issue may only manifest with BP.

    As I said, I’ve never seen this issue before.
    I’m not going to buy the Eduma theme so I can test with it.
    You are not my customer. You are a person having an issue with an open source codebase.
    I am a volunteer and curious about your issue and willing to make suggestions about narrowing down the cause in the hope of clearing identifying a bug.
    Since you do not want to proceed, I wish you all the best with your project.


    issaquahtechacademy
    Participant

    @issaquahtechacademy

    5 years, 6 months ago

    I did not realize you would have to buy Eduma to test this. I would think that WordPress would have a program where plug-in developers have access to some kind of test accounts or something, where they can quickly spin up a site with specific themes or plugins, specifically for this type of issue.

    Regardless, the people at Eduma went ahead and did the debugging for me. Here is the response I got from Huyen last night…

    Dear jbonifacejr,

    I’m so sorry.

    I tried to deactivated all plugins on your site to check it.

    And BuddyPress plugin is the reason why this issue came.

    Best regards,

    Huyen Anh

Viewing 14 replies - 1 through 14 (of 14 total)
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