Topic: Attempting to register · BuddyPress.org

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Attempting to register

@bobbyredding

Participant

8 years, 10 months ago

I recently activated buddypress onto a live vantage themed wordpress site.
When a person attempts to register they are redirected to the wordpress admin page.

Once they click register on the wordpress admin page, the register form is displayed.

However, after filling in the required information and clicking ‘complete signup’ they are given this message:

Warning: require_once(extras/class.html2text.php): failed to open stream: No such file or directory in /home/t2jstr5/public_html/wp-includes/class-phpmailer.php on line 2826

Fatal error: require_once(): Failed opening required ‘extras/class.html2text.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/t2jstr5/public_html/wp-includes/class-phpmailer.php on line 2826

Anyone know how I can rid myself and potential new users of this problem?

Note: Allow ‘Anyone can register’ is activated.

Thank you in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

@r-a-y

Keymaster

8 years, 10 months ago

What version of WordPress are you using?

If you’re not on the latest version of WordPress, please try upgrading and see if that fixes the problem.

@djpaul

Keymaster

8 years, 10 months ago

Interesting. This looks like you are indeed running an older WordPress — probably no later than v4.2.6. @bobbyredding An immediate fix is to update WordPress to the latest version. We’ll look into seeing if and how we can fix this (without bumping the required minimum WordPress version) in a small release in two or three weeks’ time.

Relevant core change was https://core.trac.wordpress.org/ticket/25560, see the commit note. Looks like this was a WordPress bug that was only discovered/fixed relatively recently.

@djpaul

Keymaster

8 years, 10 months ago

Keep an eye on https://buddypress.trac.wordpress.org/ticket/6970

@bobbyredding Thank you for letting us know about this bug!

@djpaul

Keymaster

8 years, 10 months ago

This is fixed and will be distributed in version 2.5.2 of BuddyPress.

If you are reading this and you ARE affected, however, I’d recommend you update your WordPress version, too.

Viewing 4 replies - 1 through 4 (of 4 total)

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