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Bp Emails not recognising {{recipient.name}}


  • balmainboy
    Participant

    @balmainboy

    Hi,

    I had setup my custom activation emails using {{recipient.name}} as a greeting at the top of the email body and in the email’s subject line, and I then added the {{recipient.username}} further in the email body to confirm the user’s username.

    Suddenly the emails are displaying the {{recipient.username}} in all outbound mail for both instances despite {{recipient.name}} being used in both the html and plain text versions of the email. This is pretty annoying as it decreases the personalisation of the email and repeats the same username – which can often be quite random or goofy names.

    Does anyone know any fixes for this?

Viewing 2 replies - 1 through 2 (of 2 total)

  • balmainboy
    Participant

    @balmainboy

    Oh and while I was originally using BP2.5.2 i’ve updated to the latest version now but the issue is still the same. WP4.5.3. Theme Kleo.

    If anyone can offer any insight it would be greatly appreciated.

    recipient.username will probably? only work if the recipient has a user account on the website. They most likely won’t when the email’s sent, which is one reason why it might not work.

    I’ll test this myself after work, and if so, try to think up a solution.

Viewing 2 replies - 1 through 2 (of 2 total)
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