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BuddyPress Constantly Crashes Server


  • Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    Hello – pretty frustrated, not sure if I did something or if BuddyPress just cannot handle a large amount of activity. On the site http://www.suspicious0bservers.org we have a buddypress powered “forums” area. I currently have BuddyPress deactivated because whenever its online it will crash our server in approx ten hours, guaranteed, everytime, for weeks now.

    I have a Dedicated Server, running Apache, the sites have been optimized by W3 Edge, we have a CDN, we have CloudFlare, we have BuddyPress Security Check installed, etc. etc. Please help! If BuddyPress just doesnt work for us, is there something else you could suggest? Why would it constantly crash this server? If its that resource intensive, how can it possibly be useful to anyone? Ive invested many thousands of dollars into trying to get this forums to work right, but still no go. Sigh…

Viewing 12 replies - 1 through 12 (of 12 total)

  • modemlooper
    Moderator

    @modemlooper

    11 years ago

    Need more info on what is install, how many users etc. Doesn’t sound right. I’ve run vanilla BP on shared hosting with hundreds of users.


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    Thanks for your quick response. Has about 3000 users. The users have the ability to create Groups, upload avatars, etc. There are about 100 Groups. I noticed that it seems to be filling up our /tmp/ folder with billions of sess files so I increased /tmp/ folder to 8GBs. I used to get alerts as that folder would fill up, but now it just crashes without warning. We have 8 active sites on our server, only three of them are resource intensive, including this one. We also have WooCommerce store on the suspicious0bservers.org site. Any more info I can provide please let me know.

    AD


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    After deactivating BuddyPress the server has not crashed..


    shanebp
    Moderator

    @shanebp

    11 years ago

    Yeah, doesn’t sound right.

    Anything in the error logs for apache / mysql / php ?

    Painful but, try disabling all BP-related plugins (bbpress etc. ) and see if the server tips over.

    If it takes 10 hours, then some resource ( memory, db connections, etc ) is not being recycled.
    Eventually you run out of that resource and crash.


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    Genesis theme on suspicious0bservers.org site as well


    shanebp
    Moderator

    @shanebp

    11 years ago

    > billions of sess files so I increased /tmp/ folder to 8GBs

    That increase will only push back the point where the crash happens.

    You need to determine what is creating the session files.
    Try turning off WooCommerce.


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    You saying BuddyPress incompatible with WooCommerce?


    shanebp
    Moderator

    @shanebp

    11 years ago

    No, I’m saying that you need to try and narrow things down re whatever is creating all the session files and never killing them.


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    We’ve already confirmed its BuddyPress. The sess files are not generated when buddypress is off. But im not even sure that’s the primary issue at work, it could be something else I am unaware of…


    modemlooper
    Moderator

    @modemlooper

    11 years ago

    create a cron job to remove the files after a few days


    Hugo Ashmore
    Participant

    @hnla

    11 years ago

    @eminence-entertainment

    Have you followed @shanebp advice? it’s important to establish the cause of this and that means as suggested starting to look through your server log files – essentially all the answers you need or at least the clues to where to look further will be in log files. We can’t do this for you or provide much more by way of help until that’s done as well as ensuring you have performed a deactivation of all plugins to try and narrow things down.

    As for this being a BP issue it’s not, BP does not have an issue like this it’s something doing this that interacts with BP.

    Removing files at this point isn’t advisable, it’s curing the symptoms not the disease, however if it prevents the server crash in the shorterm while you investigate the true cause of this then go ahead but with the proviso that the root cause must be established and dealt with.


    Eminence Entertainment
    Participant

    @eminence-entertainment

    11 years ago

    Looks like BuddyPress might be incompatible with WooCommerce

Viewing 12 replies - 1 through 12 (of 12 total)
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