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Buddypress email failed


  • sunil1988lits
    Participant

    @sunil1988lits

    2 months, 1 week ago

    Hi,

    We are encountering the following issue with our SMTP plugin: https://prnt.sc/lmsZYQvk71BO (Screenshot). We reached out to SendGrid support, and they confirmed that everything on their end is functioning properly, and the issue is not related to their service.

    Could you please check what might be causing this issue and provide guidance on how we can resolve it?

    Thank you for your help!

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

  • Youzify
    Participant

    @kainelabsteam

    2 months, 1 week ago

    Hello,

    You can try to reinstall BuddyPress emails. It’s on Tools >> BuddyPress of your WordPress dashboard.

    You also can try to install a Mail SMTP plugin and do testing to send a test email through the Mail SMTP plugin menu, to make sure if the issue comes from BuddyPress or the Sendgrid.


    sunil1988lits
    Participant

    @sunil1988lits

    1 month, 3 weeks ago

    Hi,

    I have reinstalled the BuddyPress email functionality. While the test emails through WP Mail SMTP are working fine, I need to know how to test the specific email templates used by BuddyPress.

    Could you please provide guidance on how to effectively test these BuddyPress email templates?

    Thank you!


    Youzify
    Participant

    @kainelabsteam

    1 month, 3 weeks ago

    You can see the list of BuddyPress email template on the Emails menu:

    image


    sunil1988lits
    Participant

    @sunil1988lits

    1 month, 3 weeks ago

    Thanks for Reply.

    I have found this menus, but how we can send a test mail from these buddypress email templates.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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