BuddyPress.org

Hi,

that’s usually a CSS issue with the theme.
I visited admin’s profile on your site and highlighted the whole Basic Info and user name. By doing this i can read the word Name you don’t see actually. Exact same behave on the other user’s profile….

This means that’s the text has the same color or has such a low contrast with the page background that you can’t read it !

You can adjust this via CSS in your (child) theme. Try something like:

div.profile .label {
   color: #000!important;
}