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Bug – Spam Messages from deleted users still show excerpt


  • pixieblitz
    Participant

    @pixieblitz

    5 years ago

    Hi! I’ve had some spam users send out private messages. I’ve marked those users as spam and deleted them, BUT the private message content they’ve sent is still partly visible as the subject line and preview snippet in our member’s inbox. It’s pretty bad since for example some read: “Am Jane Robles From United State, I Lost My Parent At Car […]”, and if the user clicks on the message it just says [deleted]. Is there any was to pix this so that excerpt is no longer visible in the inbox? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • marbaque
    Participant

    @marbaque

    5 years ago

    @pixieblitz I am having the same problem. I marked a user as spam and deleted it, but messages sent byt the user are still visible on users activity. Very annoying.

    Did you find a workaround?


    pixieblitz
    Participant

    @pixieblitz

    5 years ago

    I went into the database directly with phpMyAdmin and replaced the message text string with something like [this message was spam and has been deleted]. I originally tried deleting the database entries for the messages directly, but that still left the new message notifications and message counts unchanged so I got some user inquiries wondering where the “missing” messages went. I eventually figured out what to change in the database to correctly update the message counts, but it wasn’t very intuitive and it’s not practical for many messages, so… I’m frustrated and I wish there was a better solution, but for now that modification of the message is going to be my simple fix.

    BTW – I also use a recaptcha on signup, wordfence, a buddypress messaging rate limiter plugin, and CleanTalk – which altogether has significantly reduced the problem, but not completely eliminated it.


    marbaque
    Participant

    @marbaque

    4 years, 8 months ago

    Thanks, I haven’t found an easier solution. This is a very annoying missing function in Buddypress. To delete all messages by a user should be available due to increasing spam bots these days.

    I am also using plugins like reCaptcha, WPBruiser, and Aksimet, which stops spammers, but we still get one every now and then.

Viewing 3 replies - 1 through 3 (of 3 total)
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