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Comments not saved on Group

  • @jmadeo1

    Participant

    When I put a comment in a Group, the notification is send as waited and the comment is visible.
    When I leave this group and come back, my comment is no more visible.
    It’s well save in the Website log.

    We use the BuddyPress 4.1.0 installed 10th February. No problem occurs with the previous BuddyPress version.

    Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
  • @venutius

    Moderator

    I’m not seeing that problem, are you using BP Nouveau?

    @venutius

    Moderator

    By the way, when you say comment, am I right in assuming you mean activity update?

    @jmadeo1

    Participant

    Im using BuddyPress Group Email Subscription, BuddyPress Multilingual, BuddyPress Profile Shortcodes and BP Profile Search.

    For me a “comment” is a response on a activity post by somebody in a group.

    @venutius

    Moderator

    Yep that’s what I tried, posting an activity update and then commenting on it. Then as another user I replied to the comment. I moved away and came back and all items where there.

    @venutius

    Moderator

    The BP Nouveau I was referring to, it’s the BP Theme, you can check which one you are using in Settings>BuddyPress>Options, it’s either Legacy or Nouveau

    @jmadeo1

    Participant

    Yes, you understand very well what I mean. It’s exactly what I made also but when I come back, there is no more comment.

    The Setting is Legacy.

    Thx.

    @venutius

    Moderator

    It works for me with Legacy, have you tried deactivating your other plugins? Strange about it working in the previous version for you

    @jmadeo1

    Participant

    Hi again,

    I verify my other plugins and I think I have found where there is come from.
    The problem occurs after installing rtmedia for WordPress, BuddyPress 4.5.5. The former version is 4.5.4.
    The older comment are visible but not the new one after installing the 4.5.5 version.

    Do you have an idea where is it come from ?

    Thx a lot for your support.

    @venutius

    Moderator

    It’s difficult to say, I’d suggest installing Query Monitor and BWS Error Log viewer and see what error is occuring if any when you reply to that activity update. It will hopefully give some clues. There’s also the possibility that it’s a JaveScript issue, so I’d open the browser console (right click on page and select inspect element then switch the view to console) while yu are making the comment to see if any errors show up.

    @jmadeo1

    Participant

    I will do so, but not tonight 🙂 !

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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