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Duplicate Signup Fields can’t be deleted

  • @xbladerunner

    Participant

    3 years, 5 months ago

    I have three signup fields that look identical. This phenomenon is displayed on the registration page, as well as in the signup fields tab from the admin side (users/profile fields).
    I can reorder them and edit them, but not delete them. Please help.

    Buddypress version 9.1.1
    Wordpress 5.8 multisite configuration (all the sites are displaying the error, example linked below)

    Register

Viewing 10 replies - 1 through 10 (of 10 total)

  • @shanebp

    Moderator

    3 years, 5 months ago

    Some fields are required and will say so.
    Can you remove them from the signup fields?
    Edit the field and uncheck ‘Signups’ – then try to delete.

    @xbladerunner

    Participant

    3 years, 5 months ago

    It is a required field but is being duplicated for some reason on the registration form (and in the signup fields area). I know it is a single field being duplicated because when I edit it and change the description, the description of all them changes, not just the one.

    @shanebp

    Moderator

    3 years, 5 months ago

    I cannot duplicate the issue.
    To narrow it down, try momentarily:
    – removing the captcha
    – switch to a WP theme like 2020

    Do you also see duplicate fields when you go to Profile > Edit on the front end?

    @xbladerunner

    Participant

    3 years, 5 months ago

    The duplicate fields still occur with WP theme 2021, as well as with the captcha plugin deactivated.
    I do not see the duplicate fields in Profile>Edit on the front end.

    @shanebp

    Moderator

    3 years, 5 months ago

    Are you using a customized registration page?
    Or any plugins or code re profile fields?

    @xbladerunner

    Participant

    3 years, 4 months ago

    No additional plugins or code for the profile fields. I’ve been checking all the places I know for customizing the registration page, all the customizations I’ve found are in the custom theme (which are ruled out given that the issue occurs when using 2021 default theme).
    1) Is there anywhere else to look?
    2) Could the problem be in the database, from some historical event– could I edit them out there? or
    3) Is there a way to prevent the profile fields from showing during registration?

    @shanebp

    Moderator

    3 years, 4 months ago

    You could check the database.
    Look at this table (your db prefix)_bp_xprofile_fields

    @xbladerunner

    Participant

    3 years, 4 months ago

    With it being a multisite configuration, there are a lot of instances of xprofile_fields –Any tricks to mapping the db prefix to particular subsites of the multisite?

    @shanebp

    Moderator

    3 years, 4 months ago

    Check each one. If you have 3 sites, that might explain have 3 instances of the same field.
    I don’t know much about multi-site.
    Did you activate BP separately for each site?
    Have you tried a network activation of BP?

    @xbladerunner

    Participant

    3 years, 4 months ago

    I have more than 10 subsites, with buddypress network activated. I recall at one point switching which site is considered the BP “main” site– such that the BP main site is one of the WordPress Multisite subsites. I was wondering if this was the historical event that created the duplication– that’s why I’m trying to figure out which db prefixes map to which subsites– I want to take a look at the original main site and the present main site. When I find these, what exactly am I looking for in the tables?

Viewing 10 replies - 1 through 10 (of 10 total)
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