Topic: E-Mails Not Formatted With Buddypress & Paid Membership Pro? · BuddyPress.org

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E-Mails Not Formatted With Buddypress & Paid Membership Pro?

JohnnyBravo82
Participant

@gio91

10 years ago

Hi guys,

I’ve spent ages this morning disabling all plugins and systematically working back through them to find the culprit.

It turns out it’s Paid Memberships PRO that is being a little tricky with Buddypress.

When PMP isn’t activated, I get the usual nice plain text notifications through Buddypress and BBPress for things like New Messages, Friend Requests etc.

Something like;

‘Hi John, How Are’

—–
This was sent to you…..

When I enable PMP I get the same notification e-mails, but it’s all scrambled without any formatting, so it looks more like

‘Hi John, How Are’—This was sent to you because…To unsubscribe etc.

Has anybody else encountered this annoying formatting issue? Or does anyone have any ideas how it could be resolved?

Thanks a million guys – I’m totally stuck on this one!

Viewing 4 replies - 1 through 4 (of 4 total)

JohnnyBravo82
Participant

@gio91

10 years ago

Surely somebody else must have experienced this problem before??

shanebp
Moderator

@shanebp

10 years ago

As part of your purchase of Paid Memberships PRO, you should receive support from them.

Ask them if they have any email hooks that might over-ride BP or bbPress hooks.

bp-help
Participant

@bphelp

10 years ago

@gio91 @shanebp
The name of the plugin would lead one to believe this is a premium plugin but from what I can gather it is free on the WP plugin repo here:
https://wordpress.org/plugins/paid-memberships-pro/.

@gio91
You may want to contact the plugin author on their support forum here and follow shane’s advice about hooks:
https://wordpress.org/support/plugin/paid-memberships-pro

JohnnyBravo82
Participant

@gio91

10 years ago

Thanks guys – really appreciate the help. It is indeed free of charge and widely recommended for membership sites. I will check in with the author and post the findings here for anybody else unlucky enough to be crawling Google in the future desperately searching for a solution to this to see!

Cheers guys 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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