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Extended Profile data not saving

  • @dmcsupport

    Participant

    2 years, 10 months ago

    Hi,
    From extended profile tab, once I made changes in the fields and then clicking “Update Profile” button from right side top bar, nothing happens and the changes does not save. Any idea what might be the reason behind this problem?

Viewing 2 replies - 1 through 2 (of 2 total)

  • @dcavins

    Keymaster

    2 years, 10 months ago

    Hi, it sounds like you are clicking on the navigation item to get you to the edit screen. Below the form, look for a button labeled “Save Changes”.

    @dmcsupport

    Participant

    2 years, 10 months ago

    Hi David,

    Thank you for your reply.

    There’s no button as “Save Changes”. Only “View Profile” and “Update Profile” are available when using BuddyPress plugins to show an extra “Extended Profile” tab in WordPress User to show additional fields. Please see the google drive link shared below for a screenshot. https://drive.google.com/file/d/1u7gIzdV2Jt6MCC76czQO_s87bZxOSXP9/view

Viewing 2 replies - 1 through 2 (of 2 total)
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