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No One is Receiving Email Notifications

  • @bellabludesignshoppe

    Participant

    1 year ago

    We are using BuddyPress on our membership site where members primarily chat with other members. However, no one receives email notifications when there is a new comment in the group or when someone is mentioned, so it’s making it difficult to keep members engaged.

    Everyone has the “receive email notifications” checked, so not sure what’s going on. Any idea on how to adjust notifications so that members receive an email notification when there is activity within the group?

Viewing 2 replies - 1 through 2 (of 2 total)

  • @vapvarun

    Participant

    1 year ago

    You can easily check if email functionality is working on your website by using a couple of test email plugins available online. https://wordpress.org/plugins/check-email/
    If it’s working, email functionality should also be operational. BuddyPress uses the same approach to send emails.

    @bellabludesignshoppe

    Participant

    1 year ago

    Thanks @vapvarun! I installed this plugin and tested the emails. I successfully received the email. I have WP SMTP mail set up as well, but people are still not getting email notifications from our BuddyPress group. Is this a “situation” thing from within BuddyPress? If so, I’m not sure how to create a situational email for group notifications.

Viewing 2 replies - 1 through 2 (of 2 total)
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