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Out of Memory Error when uploading media files


  • danbranigan
    Member

    @danbranigan

    12 years, 8 months ago

    I’m running BP1.5.5 on WordPress 3.3.1. I recently upgraded from BP1.2.9 to 1.5 and as soon as I did I started to get out of memory errors when I try to upload any media files (not big ones 500k). I’ve deactivated all plugins and the memory error disappears until I reactivate BP. I’m hosted with 1and1 on a business package that allocates 80MB memory limit, and this is something they tell me I cannot change with php.ini files.

    A typical error I’m getting is:
    Fatal error: Out of memory (allocated 31457280) (tried to allocate 5268 bytes) in /homepages/7/d267599207/htdocs/wsb5161591501/wp-includes/media.php on line 258

    I’m using a standard default buddypress theme with no changes to the core files.

    I’d really appreciate any suggestions or advice.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Paul Wong-Gibbs
    Keymaster

    @djpaul

    12 years, 8 months ago

    See https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP


    danbranigan
    Member

    @danbranigan

    12 years, 8 months ago

    Thanks for your suggestion. I’ve updated the wp_config.php as suggested to 96MB, but I’m still getting errors.

    What is strange is that I can upload a 1.2MB pdf but I get an error when I try to upload a 500k JPEG?


    Hugo Ashmore
    Participant

    @hnla

    12 years, 8 months ago

    Likely the processing ‘crunching’ that has to be done on an image.

    tbh 80mb script memory ought to be sufficient, but then I don’t know what scripts are trying to run altogether- your host saying 80mb is the limit is a bit mean but then if your on shared hosting server administrators do have to manage this allocation and rightly prevent all means of adjusting values as it has a knock on effect where one site could bring down the server if allowed to consume unlimited memory to run scripts. If the situation / site is critical your best bet would be moving up to the next stage of hosting and get a VPS where you can allocate your resources as you see fit.

Viewing 3 replies - 1 through 3 (of 3 total)
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