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Password reset emails not being received; can’t log in


  • a7xfanben
    Participant

    @a7xfanben

    11 months, 1 week ago

    I have multiple non-Admin test accounts at my site that I use to test user experience. I’ve tried the passwords that should work to log in, to no avail. When I try to reset the password from multiple angles (using the password reset on the site, and from the initial signup email), I’m not receiving a password reset email. (not in spam folder either, and it’s been multiple hours since the first reset attempt)

    In addition, when I try to log in from the site’s forum login button, it says “Method Not Allowed”.

    I have Buddypress 12.0.0 and just installed the BP Classic plugin which didn’t solve either issue.

    Pirates with Ben – About Pirates CSG

    Thanks for any help!
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)

  • a7xfanben
    Participant

    @a7xfanben

    10 months, 3 weeks ago

    Update: Now I am able to receive the password reset link, but it just loops me back to the generic WordPress login page, not a password reset page.


    Varun Dubey
    Participant

    @vapvarun

    10 months, 3 weeks ago

    The password reset link on your website is functional. However, it should not lead to wp-logmein.php path. Please check your active plugins and themes for any code that may redirect to that path.

Viewing 2 replies - 1 through 2 (of 2 total)
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